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About

Enalyzer is the insight platform that allows everyone in your company to collect feedback, turn it into insights and start making informed decisions, without any experience. Set up surveys and integrate with Enalyzer to measure all touchpoints and get the whole picture. An easy-to-use, intuitive tool that everyone in your organization can understand without being data-savvy. Stay connected with reports showing real-time data. Share them with managers and allow everyone to get the insights they need. Select from a multitude of question types and use our powerful design tools to create engaging surveys that will collect the data you need. Measure all your touchpoints and with Enalyzer reports, visualize your collected data with a myriad of chart types. With advanced filtering and benchmarking options, you can identify trends and areas of improvement so you and your entire team can improve your business in real-time.

About

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Insight platform that helps companies collect feedback

Audience

We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€44 per month
Billed annually
Free Version Supported
Free Trial Not Supported

Pricing

$150/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • - Works same as competitors - Nothing else good to say about the product. As it is pretty basic and straightforward.

Cons

  • - Prolong contract 3 months in Advance with a year! - Customer service unreachable - Expensive if you compare with competitors - Absolute scam

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Enalyzer
Founded: 2000
Denmark
www.enalyzer.com

Company Information

Howazit
Founded: 2013
Israel
www.howazit.com

Alternatives

Enquete.com

Enquete.com

enquete.com

Alternatives

Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
Heyday AI

Heyday AI

Hootsuite

Categories

Survey Supported

Categories

Chatbot Supported
Guest Messaging Supported
Lead Nurturing Supported
Live Chat Supported
NPS Supported
Patient Engagement Supported
Survey Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Salesforce Supported
Zapier Supported
Capsule Supported
Eloqua Not Supported
Emailable Supported
Intercom Not Supported
Kigo Not Supported
Mailchimp Supported
Mews Not Supported
Microsoft Dynamics 365 Not Supported
NeverBounce Supported
Optima Not Supported
Priority Software Not Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Tanda Not Supported
Trello Supported
Twilio Not Supported
Wufoo Supported

Integrations

Salesforce Supported
Zapier Supported
Capsule Not Supported
Eloqua Supported
Emailable Not Supported
Intercom Supported
Kigo Supported
Mailchimp Not Supported
Mews Supported
Microsoft Dynamics 365 Supported
NeverBounce Not Supported
Optima Supported
Priority Software Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Tanda Supported
Trello Not Supported
Twilio Supported
Wufoo Not Supported
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