Readymode

Readymode

Readymode (formerly Xencall)
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About

EmberDial is a browser-based sales calling platform that combines power and predictive dialing with live-call agent guidance. Sales representatives can work through call lists, place calls from a browser, and use on-screen prompts that suggest the next line, a response to objections, a recommended tone, and steps from a team's script. The representative remains in control of the conversation. After calls, the platform provides graded reviews and feedback on strengths and areas to improve. EmberDial is intended for U.S. phone-sales teams, including insurance agencies, appointment setters, and real estate and home-services businesses. Teams can connect CRM records through an onboarding process, configure calling campaigns, and use local numbers and voicemail drops. It is offered as a hosted web service; pricing combines a per-license monthly fee with usage charges, and Agent Assist is available as a separate add-on.

About

Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US sales teams, agencies and call floors that sell by phone, for example insurance agencies, appointment setters, and real estate, home services and B2B sales teams.

Audience

Telemarketers and call centers of any size

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99/license/month
$99 per concurrent calling license per month, billed monthly, plus $0.02 per connected minute; ringing does not count and no minutes are included. Optional Agent Assist is $49 per enabled license per month and includes 3,000 assisted minutes.
Free Version Not Supported
Free Trial Supported

Pricing

$150
/license/month
includes all features, all-in-one platform
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nice software great dialer really but wow no more pros management is terrible can't even fill up this whole thing cause they're just that bad! This dialer is for scammers! And they're rude.

Cons

  • Rude staff. I've never experienced such rude staff anywhere! It all started with one refusing to ask me how my day is going then when I got angry about the bad service on top of him not knowing how to help at all I was accused of verbally abusing the staff and told to take my business elsewhere after years of business and spending over 50k with them.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

EmberDial
Founded: 2026
United States
emberdial.com

Company Information

Readymode (formerly Xencall)
Founded: 2014
Canada
readymode.com

Alternatives

2x Connect

2x Connect

XTaaS Corp

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
BatchDialer

BatchDialer

BatchService
Readymode

Readymode

Readymode (formerly Xencall)
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Auto Dialer Supported
Power Dialers Supported
Predictive Dialer Supported

Categories

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Integrations

Salesforce Supported
Adobe Acrobat Sign Not Supported
Authorize.Net Not Supported
ConvergeHub Not Supported
Dropbox Not Supported
Gmail Not Supported
GoHighLevel Supported
Goliath Not Supported
Gong Not Supported
Google Calendar Not Supported
Google Maps Not Supported
HubSpot CRM Supported
Keap Not Supported
Pipedrive Not Supported
Podio Not Supported
REISift Not Supported
Stripe Not Supported
Zillow Not Supported
monday AI work platform Not Supported

Integrations

Salesforce Supported
Adobe Acrobat Sign Supported
Authorize.Net Supported
ConvergeHub Supported
Dropbox Supported
Gmail Supported
GoHighLevel Not Supported
Goliath Supported
Gong Supported
Google Calendar Supported
Google Maps Supported
HubSpot CRM Not Supported
Keap Supported
Pipedrive Supported
Podio Supported
REISift Supported
Stripe Supported
Zillow Supported
monday AI work platform Supported
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