Related Products
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About
Emailwish is an all-in-one ecommerce marketing platform designed for Shopify and WooCommerce stores. It combines email marketing and automation with popups, forms, customer reviews, live chat, wishlists, and back-in-stock alerts. The platform provides done-for-you email flows that can automatically handle welcome campaigns, abandoned carts, review requests, form signups, post-review follow-ups, and chat follow-ups. Emailwish uses information from customer chats, product views, reviews, and popups to create unified customer profiles and support more targeted marketing campaigns. Merchants can customize their brand colors, email header, and footer before activating prebuilt automated workflows without manually designing every email or flow. The platform is designed to help ecommerce businesses consolidate customer engagement and marketing automation into a single system with direct Shopify and WooCommerce integrations.
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About
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Ecommerce brands, Shopify and WooCommerce merchants, D2C businesses, online retailers, ecommerce marketers, and small to midsize businesses that want to automate email marketing, abandoned cart recovery, reviews, customer engagement, and retention
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Audience
Companies searching for a solution to manage and improve their business operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$59/agent/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEmailwish
Founded: 2019
India
emailwish.com
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Company InformationRichpanel
Founded: 2019
United States
richpanel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Shopify
Supported
WooCommerce
Supported
Aircall
Not Supported
Attentive
Not Supported
Blotout
Not Supported
Flip
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Magento
Not Supported
Meltano
Not Supported
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Integrations
Shopify
Supported
WooCommerce
Supported
Aircall
Supported
Attentive
Supported
Blotout
Supported
Flip
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Magento
Supported
Meltano
Supported
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