+
+

Related Products

  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • Maropost Marketing Cloud
    152 Ratings
    Visit Website
  • OneTimePIM
    89 Ratings
    Visit Website
  • AgeChecker.Net
    3 Ratings
    Visit Website
  • MRPeasy
    252 Ratings
    Visit Website
  • UENI
    9,549 Ratings
    Visit Website
  • CallTrackingMetrics
    938 Ratings
    Visit Website
  • AestheticsPro
    733 Ratings
    Visit Website
  • Vibe Retail
    89 Ratings
    Visit Website

About

Emailwish is an all-in-one ecommerce marketing platform designed for Shopify and WooCommerce stores. It combines email marketing and automation with popups, forms, customer reviews, live chat, wishlists, and back-in-stock alerts. The platform provides done-for-you email flows that can automatically handle welcome campaigns, abandoned carts, review requests, form signups, post-review follow-ups, and chat follow-ups. Emailwish uses information from customer chats, product views, reviews, and popups to create unified customer profiles and support more targeted marketing campaigns. Merchants can customize their brand colors, email header, and footer before activating prebuilt automated workflows without manually designing every email or flow. The platform is designed to help ecommerce businesses consolidate customer engagement and marketing automation into a single system with direct Shopify and WooCommerce integrations.

About

Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce brands, Shopify and WooCommerce merchants, D2C businesses, online retailers, ecommerce marketers, and small to midsize businesses that want to automate email marketing, abandoned cart recovery, reviews, customer engagement, and retention

Audience

Companies searching for a solution to manage and improve their business operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59/agent/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Emailwish
Founded: 2019
India
emailwish.com

Company Information

Richpanel
Founded: 2019
United States
richpanel.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

AutomateWoo

AutomateWoo

Prospress
PushOwl

PushOwl

Brevo
Text

Text

Text Inc.

Categories

AI Email Writers Supported
Email Marketing Supported
Live Chat Supported

Categories

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Shopify Supported
WooCommerce Supported
Aircall Not Supported
Attentive Not Supported
Blotout Not Supported
Flip Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Magento Not Supported
Meltano Not Supported
Recharge Not Supported
Segment Not Supported
Shopify Plus Not Supported

Integrations

Shopify Supported
WooCommerce Supported
Aircall Supported
Attentive Supported
Blotout Supported
Flip Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Meltano Supported
Recharge Supported
Segment Supported
Shopify Plus Supported
Claim Emailwish and update features and information
Claim Emailwish and update features and information
Claim Richpanel and update features and information
Claim Richpanel and update features and information