+
+

Related Products

  • CallFinder
    40 Ratings
    Visit Website
  • Twilio Voice
    409 Ratings
    Visit Website
  • Twilio Flex
    49 Ratings
    Visit Website
  • CallShaper
    25 Ratings
    Visit Website
  • CallTrackingMetrics
    841 Ratings
    Visit Website
  • RingCentral RingEX
    2,391 Ratings
    Visit Website
  • Intradiem
    91 Ratings
    Visit Website
  • CallHub
    313 Ratings
    Visit Website
  • CloudTalk
    1,507 Ratings
    Visit Website
  • HR Partner
    146 Ratings
    Visit Website

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in contact center compliance & workforce optimization solutions

Audience

Companies searching for a solution to analyze dozens of business processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Eleveo
Founded: 1999
United States
www.eleveo.com

Company Information

Lab1
Founded: 2012
Poland
www.lab.one/

Alternatives

Alternatives

OfficeView

OfficeView

OfficeView Software
Voci

Voci

Medallia
Calibre

Calibre

HigherGround
King of Time

King of Time

Huubap Pte. Ltd.
FORapp

FORapp

MIS

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Workforce Optimization (WFO) Features

eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Amazon Connect
CallFinder
Cisco Unified Contact Center
Genesys Engage
Microsoft Teams
Webex Contact Center
Zoom Contact Center

Integrations

Amazon Connect
CallFinder
Cisco Unified Contact Center
Genesys Engage
Microsoft Teams
Webex Contact Center
Zoom Contact Center
Claim Eleveo and update features and information
Claim Eleveo and update features and information
Claim Lab1 and update features and information
Claim Lab1 and update features and information