Electric vs. SafeDNS Comparison


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Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,382 Ratings Visit Website Josys Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. 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A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website Admin By Request Endpoint Privilege Management Admin By Request EPM gives organizations control over who and what can elevate on their endpoints, without standing up servers, databases, or a dedicated admin team to run it. The model is least privilege: a user or an application receives the specific access its task requires and nothing more. This closes off a common attack route, since permanent local admin rights are what an attacker inherits when malware executes or a credential is stolen. Removing admin rights does not push users back into support queues. When someone needs a longer stretch of elevated work, they run an Admin Session that expires on its own. When they need only one program elevated, Run As Admin handles that alone and leaves the rest of the system unprivileged. Requests can be approved through the portal, the mobile app, or the API. Files receive an OPSWAT MetaDefender reputation check before elevation, and software that has already been vetted can clear automatically through pre-approval or the AI and Machine Learning approval engine. A single agent supports Windows, macOS, and Linux and behaves the same whether the endpoint is online or offline. 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About Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.	About At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. At present, SafeDNS serves more than 4000 businesses and institutions, and tens of thousands of home users worldwide. We do: -Web content filtering. We help you block all dangerous or unwanted websites such as pornography, violence, child sexual abuse and similar categories. -Malware protection. We also have your back against malicious sites trying to breach user devices either with viruses or information theft intent. -Cloud service. Additionally, we provide you with a cloud filtering service that requires no additional hardware purchase or software installation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies with 10-500 employees	Audience Businesses, MSPs, Educational institutions, Non-profits, public Wi-Fi owners, Telcos & ISPs
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Flexible based on your needs Free Version Free Trial	Pricing $0.9/user/month Our pricing adapts to your needs, with the total cost directly influenced by the number of users. Scale your expenses accordingly and enjoy flexible pricing that aligns with your organization's growth and budget. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Electric continues to improve and has taken a lot of the day-to-day support tickets- employee requests and tech issues and network problems. I can actually focus on my job vs helping someone who is locked out of their email because they forgot their password the third time this month. Electric fulfills all the requirements that are required in real-time support software. The response time is really less. It has very advanced features like real-time support Electric is great and easy to use remote monitoring software to manage and control every business IT systems and assets. I liked it's remote IT security and service management. It's stable and reliable. - I can slack electric and get a response within minutes- they almost always resolve my issue within an hour. - Super easy to set up and use. Cons They're a growing company so there's sometimes hiccups in service. We had to upgrade to get phone support vs the chat-based. There are no major cons, but I would like to receive updates more frequently. It would be great if it has better alerting system. - Sometimes approvals (from my own team) take a little bit, but not really Electric's fault.	Pros & Cons from Real Users Pros Reliable and consistent DNS-based web filtering. Easy deployment and quick setup. Simple and intuitive management interface. Integrates well with existing network infrastructure. Flexible policy control for different user groups. Complete tool that is easy to install and manage. Excellent filter for malicious content and websites. We recommend it. Good cost x benefit Straight forward to implement, easy to maintain and low resource for training new employees. We renew each year because the it fulfills all of our requirements for our customer base. The ease of configuration, the categories and the reliability of the product are impressive, something very important is that it does not make devices slower. I could say that the product makes your network more efficient by eliminating junk traffic. A very good tool for managing and inhibiting network usage generating reports Blocking by categories Defining groups and policies. Cons Reporting and analytics could be more detailed. Advanced customization options are somewhat limited. User interface could be improved for deeper policy control limitation of DNS protocols in some plans premium. Sometimes support can be a little slow if we email the helpdesk, but this is generally not the case. The ease of configuration, the categories and the reliability of the product are impressive. I use for whitelist and blacklist work perfect and very simple to use.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Electric Founded: 2016 United States www.electric.ai	Company Information SafeDNS Founded: 2010 United States www.safedns.com
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Categories Cloud Management Cloud Security DNS Security Endpoint Protection Help Desk Identity and Access Management (IAM) Identity Management IT Management IT Security IT Service ITSM Mobile Device Management (MDM) Network Management Onboarding Privileged Access Management Remote Support RMM SaaS Management Service Desk	Categories Cloud Security Cybersecurity DNS Filtering DNS Security Endpoint Protection MSP Network Security Web Content Filtering
Show More Features Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback	Cloud Security Features Antivirus Application Security Behavioral Analytics Encryption Endpoint Management Incident Management Intrusion Detection System Threat Intelligence Two-Factor Authentication Vulnerability Management Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting Show More Features Cybersecurity Features AI / Machine Learning Behavioral Analytics Endpoint Management Incident Management IOC Verification Tokenization Vulnerability Scanning Whitelisting / Blacklisting MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Web Content Filtering Features Antivirus Automated Blacklist Browser-based Management Portal Category / Keyword Filters LDAP Integration Multi-Language Filtering Reporting / Analytics Roles / Permissions SSL Inspection Time-based Controls VPN Blocking White Label Whitelisting
Integrations Adobe Creative Cloud Asana Check Point SASE Cisco Meraki Docusign Dropbox Jamf Now Kaseya BMS Kaseya VSA LastPass Mailchimp Microsoft 365 Microsoft Teams Okta TanStack Trello TriNet Ubiquity VMware Cloud Zoom Show More Integrations View All 25 Integrations	Integrations Adobe Creative Cloud Asana Check Point SASE Cisco Meraki Docusign Dropbox Jamf Now Kaseya BMS Kaseya VSA LastPass Mailchimp Microsoft 365 Microsoft Teams Okta TanStack Trello TriNet Ubiquity VMware Cloud Zoom Show More Integrations View All 2 Integrations
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