Montra

Primo is an all-in-one AI-powered IT operations platform that helps organizations buy, track, secure, and remotely manage company devices and software from a single, centralized system by combining identity, mobile device management (MDM), endpoint detection and response, SaaS management, and global hardware procurement so teams no longer juggle multiple disconnected tools; IT can enforce security policies, push apps and updates, monitor and remediate issues across macOS, Windows, and Linux devices, and coordinate zero-touch deployments at scale, all while keeping identity and access workflows in sync with HR data to automate onboarding, offboarding, and permission changes. It integrates with 60+ HR and email tools to ensure a single source of truth for users and devices, offers real-time compliance and activity logs, supports role-based access and single sign-on, and provides AI-assisted automation to reduce manual work and improve security posture.

Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.