FlashStart

FlashStart

FlashStart Group Srl
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About

Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.

About

FlashStart is a global, cloud-based cyber security platform that specializes in DNS filtering with the support of artificial intelligence. It protects against malware and unwanted contents by classifying domains into eighty-five categories, using machine learning with high predictive capability and incorporating government blacklists and warnings for high-risk sites. It offers global coverage, thanks to Anycast Network, which is among the fastest and most stable in the world. It presents advanced and exclusive features, like geographically based protection. Easy installation, centralized multi-tenant management, filter customization, and maximum cost-effectiveness make FlashStart the optimal cloud solution for businesses, PAs, schools, households, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies with 10-500 employees

Audience

ISP & WISP, MSP, Retailers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Flexible based on your needs
Free Version
Free Trial

Pricing

$0.90/month
Pricing Model: Per User
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Electric continues to improve and has taken a lot of the day-to-day support tickets- employee requests and tech issues and network problems. I can actually focus on my job vs helping someone who is locked out of their email because they forgot their password the third time this month.
  • Electric fulfills all the requirements that are required in real-time support software. The response time is really less. It has very advanced features like real-time support
  • Electric is great and easy to use remote monitoring software to manage and control every business IT systems and assets. I liked it's remote IT security and service management. It's stable and reliable.
  • - I can slack electric and get a response within minutes- they almost always resolve my issue within an hour. - Super easy to set up and use.

Cons

  • They're a growing company so there's sometimes hiccups in service. We had to upgrade to get phone support vs the chat-based.
  • There are no major cons, but I would like to receive updates more frequently.
  • It would be great if it has better alerting system.
  • - Sometimes approvals (from my own team) take a little bit, but not really Electric's fault.

Pros & Cons from Real Users

Pros

  • It's easy to configure, works fine and efficiently. This product covers almost every content that we wanted to block. Since we've installed FlashStart, our students had never seen bad web content again.
  • This was a very easy setup. Just added to my router and it started working right away. Had a couple websites that it was blocking that we used and adding them to the allow list was quick and simple. Glad I found the website. Much simpler than trying to setup my own filter.
  • Tool well-built and simple to use. Possibility of implementation at network level or directly at endpoints. Anycast network with excellent performance in all major locations. Fast and efficient support. Current technology integrated with artificial intelligence where we can really guarantee security. Collection method and attractive prices.
  • FlashStart is set up in a few minutes and is a high value solution for our customers. Malware Protection works at its best. As a customer, you retrieve reports every week showing nicely how effectively protection works. The team from FlashStart works close with its partners and is implementing ideas proposed by them.

Cons

  • Honestly there's nothing to me to be considered as a con.
  • Figuring out what package I needed to purchase. It's sold based of the number of devices connected and it took me awhile to figure that out as a school we get a lot of extra devices connected to our network at different times. It would be nice if the filter would of kept a tally of how many devices hit it during my trial.
  • So far everything is perfect, as expected. In occasional problems related to small details such as uncategorized local domains, we called support and were quickly attended to.
  • In five years of using FlashStart the service once was not available for about half an hour.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Electric
Founded: 2016
United States
www.electric.ai

Company Information

FlashStart Group Srl
Founded: 2003
Italy
flashstart.com

Alternatives

Alternatives

Montra

Montra

Montra Technologies
OpenDNS

OpenDNS

Cisco Umbrella

Categories

Categories

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Mobile Device Management (MDM) Features

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Cloud Security Features

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Web Content Filtering Features

Antivirus
Automated Blacklist
Browser-based Management Portal
Category / Keyword Filters
LDAP Integration
Multi-Language Filtering
Reporting / Analytics
Roles / Permissions
SSL Inspection
Time-based Controls
VPN Blocking
White Label
Whitelisting

Integrations

Active Directory
Adobe Creative Cloud
Asana
Box
Check Point SASE
Cisco Meraki
Datto SIRIS
Docusign
Kaseya BMS
Kaseya VSA
LastPass
Mailchimp
Microsoft 365
Microsoft Teams
RingCentral RingEX
TanStack
Trello
Ubiquity
VMware Cloud
Zoom

Integrations

Active Directory
Adobe Creative Cloud
Asana
Box
Check Point SASE
Cisco Meraki
Datto SIRIS
Docusign
Kaseya BMS
Kaseya VSA
LastPass
Mailchimp
Microsoft 365
Microsoft Teams
RingCentral RingEX
TanStack
Trello
Ubiquity
VMware Cloud
Zoom
Claim Electric and update features and information
Claim Electric and update features and information
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Claim FlashStart and update features and information