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About

Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.

About

We build our software and service to simplify and accelerate your business communications. Whether you have single or multiple locations with or without high call volume, RingByName provides you an integrated phone service and software solution to help you build better relationships with your customers. We do this by building easy-to-use tools and UIs to enable your team members to easily communicate within and without your company. Additionally, our RingByName OX web and mobile application allow work from anywhere. During these challenging times, our solutions allow you to continue to do business, uninterrupted! RingByName is building the best business phone service, one where our dedicated professionals combine telephony with smart software and world-class support. We deliver a practical and simple VoIP phone solution for today’s competitive and fast moving business environment.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Cloud telephony solution for companies

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€14 per user per month
Free Version Supported
Free Trial Supported

Pricing

$19.95/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This telephone software seems to be built with our customer's experience in mind in that it helps us maintain our customers contacts and info close at hand. In other words, it comes bundled with a free CRM application. Additionally, it comes with free video collaboration software that is very easy to use. Lastly their customer service is very professional and prompt.

Cons

  • I cannot think of any cons with their service at the moment.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dzinga
Founded: 2017
Poland
dzinga.com

Company Information

RingByName
Founded: 2004
United States
www.ringbyname.com

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banter

banter

banter.io

Alternatives

Omnivoice

Omnivoice

Omnivoice.ai
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Telephony Supported

Categories

Business VoIP Supported
SIP Trunk Supported
Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Not Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Integrations

Stackreaction Not Supported
WordPress Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Stackreaction Supported
WordPress Not Supported
Wufoo Supported
Zapier Supported
Claim Dzinga and update features and information
Claim Dzinga and update features and information
Claim RingByName and update features and information
Claim RingByName and update features and information