YouTrack

YouTrack

JetBrains
+
+

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About

Use DoneDone Projects instead of messy spreadsheets or bulky software for bug, task, and issue tracking. No more wondering where things are at or who's working on what. Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads. DoneDone makes workflow management easy. Use our time-tested bug, task tracking, customer help desk, or hiring workflows or create a custom workflow that fits your unique business needs. Link internal tasks to a support conversation so your developers and support staff can collaborate in the same simple app. DoneDone helps engineering teams, support staff, and customers work together better. Keep your team on track by integrating DoneDone with the tools you’re already using to communicate with your team.

About

YouTrack is a project management tool by JetBrains. It is designed to adapt to your business processes and serve as a universal platform for managing projects, tracking daily tasks, maintaining a knowledge base, and working with reports and dashboards. An all-in-one project management tool. Project management and task tracking. Built-in internal or public Knowledge Base. Real-time Agile Boards. Multiple reports and shareable Dashboards. Interactive Gantt charts for managing the entire project timeline. Task management for all your teams. Interface options. YouTrack Lite is optimized for non-technical projects, with a streamlined, customizable interface for working with tasks. YouTrack Classic provides extensive keyboard support, making it easy to create, edit, and navigate between issues. Intuitive, query-based smart search with autocomplete. Commands to quickly execute batch operations. Autosaving issue drafts. Editor with annotations for attached image.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Task management, and customer support solution for companies

Audience

Developer teams, Marketing, QA and Support, Product management, Designers, Operations and Legal teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$3.67 or less per user/month
Free plan for up to 10 users is available
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.

Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.

Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.

Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • This TT System is very easy to use across multiple departments. I like the automatic email feature for updating the status. Saves a lot of time and energy not having to double my notes on tickets.

Cons

  • Nothing really stands out as a con for me as far as using this. If I had to list one I would prefer a locally installed application to a web based system.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

DoneDone
United States
www.getdonedone.com

Company Information

JetBrains
Founded: 2000
Czech Republic
www.jetbrains.com/youtrack/

Alternatives

Alternatives

Jira

Jira

Atlassian
JetBrains Hub

JetBrains Hub

JetBrains

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported
Project Management Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Not Supported
Issue Tracking Supported
Release Management Supported
Task Management Not Supported
Ticket Management Not Supported
Workflow Management Not Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Bugsnag Supported
Rambox Supported
Stackreaction Supported
TestLodge Supported
Crowdin Not Supported
Feedback1 Not Supported
GitHub Not Supported
GitLab Not Supported
JetBrains Projector Not Supported
LT Browser Not Supported
Maverix Not Supported
Meliora Testlab Not Supported
Memtime Not Supported
Roadmark Not Supported
Slack Not Supported
TestMonitor Supported
Testmo Not Supported
Ubertesters Not Supported
VCS HR Not Supported
storywise Not Supported

Integrations

Bugsnag Supported
Rambox Supported
Stackreaction Supported
TestLodge Supported
Crowdin Supported
Feedback1 Supported
GitHub Supported
GitLab Supported
JetBrains Projector Supported
LT Browser Supported
Maverix Supported
Meliora Testlab Supported
Memtime Supported
Roadmark Supported
Slack Supported
TestMonitor Not Supported
Testmo Supported
Ubertesters Supported
VCS HR Supported
storywise Supported
Claim DoneDone and update features and information
Claim DoneDone and update features and information
Claim YouTrack and update features and information
Claim YouTrack and update features and information