Audience
Developer teams, Marketing, QA and Support, Product management, Designers, Operations and Legal teams
About YouTrack
YouTrack is a project management tool by JetBrains. It is designed to adapt to your business processes and serve as a universal platform for managing projects, tracking daily tasks, maintaining a knowledge base, and working with reports and dashboards. An all-in-one project management tool. Project management and task tracking. Built-in internal or public Knowledge Base. Real-time Agile Boards. Multiple reports and shareable Dashboards. Interactive Gantt charts for managing the entire project timeline. Task management for all your teams. Interface options. YouTrack Lite is optimized for non-technical projects, with a streamlined, customizable interface for working with tasks. YouTrack Classic provides extensive keyboard support, making it easy to create, edit, and navigate between issues. Intuitive, query-based smart search with autocomplete. Commands to quickly execute batch operations. Autosaving issue drafts. Editor with annotations for attached image.
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Pricing
Starting Price:
$3.67 or less per user/month
Pricing Details:
Free plan for up to 10 users is available
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.
Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.
Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.
Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.
Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.
Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.
Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
JetBrains
Founded: 2000
Czech Republic
www.jetbrains.com/youtrack/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
YouTrack Frequently Asked Questions
Q: What kinds of users and organization types does YouTrack work with?
YouTrack works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does YouTrack support in their product?
YouTrack supports these languages: Chinese (Simplified), Czech, English, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Ukrainian.
Q: What kind of support options does YouTrack offer?
YouTrack offers support via phone support and online.
Q: What other applications or services does YouTrack integrate with?
YouTrack integrates with: Allure TestOps, Bitbucket, Bugsnag, CodeStream, Ducalis, EasyQA, Gitea, GitHub, GitLab, JetBrains Hub, JetBrains Projector, Jira Work Management, Jira, LT Browser, Meliora Testlab, PomoDone App, PractiTest, Qase, Rambox, Slack, TeamCity, TestLodge, TestLink, TestRail, and Testsigma and more.
Q: Does YouTrack have an API?
Yes, YouTrack has an API.
Q: Does YouTrack have a mobile app?
Yes, YouTrack has a mobile app for iPad, iPhone, and Android.
Q: What type of training does YouTrack provide?
YouTrack provides training in the form of documentation, live online, webinars, and videos.
Q: Does YouTrack offer a free trial?
Yes, YouTrack offers a free trial.
Q: How much does YouTrack cost?
Pricing for YouTrack starts at $3.67 or less per user/month.
Q: What pricing for support is available for YouTrack?
YouTrack offers support included with purchase.
YouTrack Product Features
Bug Tracking
Backlog Management
Supported
Filtering
Supported
Issue Tracking
Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Supported
Release Management
Not Supported
Project Management
Agile Methodologies
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Budget Management
Not Supported
Portfolio Management
Not Supported
Resource Management
Not Supported
YouTrack Verified User Reviews
Write a Review-
Probability You Would Recommend? 9 out of 10
"Good Trouble Ticket System" 5 out of 5 stars Posted 2021-08-11
Pros: This TT System is very easy to use across multiple departments. I like the automatic email feature for updating the status. Saves a lot of time and energy not having to double my notes on tickets.
Cons: Nothing really stands out as a con for me as far as using this. If I had to list one I would prefer a locally installed application to a web based system.
Overall: Overall I like this TT application. It's very easy to use and straight forward. Multiple teams in my company can collaborate on issues and tasks without too much confusion.
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