DispatchNode

DispatchNode

Slickrock.dev
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About

DispatchNode is an AI-native field service automation platform. Its AI voice receptionist answers every call in under three seconds, operates 24/7 in 29+ languages, and handles job booking, Stripe deposit collection via SMS, and crew dispatching on the same call. Zone-aware scheduling syncs two-way with Google Calendar and Outlook with travel buffers to prevent double-booking. Features include profitability analytics, maintenance agreements with auto-scheduling, real-time GPS tracking with ETA updates, and an AI upsell engine that injects contextual recommendations based on customer history and service patterns. A tokenized self-service portal via SMS lets customers view history, pay invoices, and reschedule. Native integrations include QuickBooks Online, Salesforce, Shopify, Stripe, Zapier, and a Model Context Protocol server (RFC 9727) for AI-agent-discoverable API access. Security includes multi-tenant workspace isolation, role-based access controls, and enterprise SSO.

About

Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service business owners — from solo operators to small fleets — who lose revenue to missed calls and want AI to handle dispatching, booking, and payments so they can focus on the work.

Audience

Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$499/month
Free Version
Free Trial

Pricing

$75.00 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Slickrock.dev
Founded: 2018
United States
www.dispatchnode.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/

Alternatives

Alternatives

GeoOp

GeoOp

Geo
Smart Service

Smart Service

My Service Depot

Categories

Categories

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow

Integrations

Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow
Claim DispatchNode and update features and information
Claim DispatchNode and update features and information
Claim Salesforce Agentforce Field Service and update features and information
Claim Salesforce Agentforce Field Service and update features and information