Audience
Field service business owners — from solo operators to small fleets — who lose revenue to missed calls and want AI to handle dispatching, booking, and payments so they can focus on the work.
About DispatchNode
DispatchNode is an AI-native field service automation platform. Its AI voice receptionist answers every call in under three seconds, operates 24/7 in 29+ languages, and handles job booking, Stripe deposit collection via SMS, and crew dispatching on the same call. Zone-aware scheduling syncs two-way with Google Calendar and Outlook with travel buffers to prevent double-booking. Features include profitability analytics, maintenance agreements with auto-scheduling, real-time GPS tracking with ETA updates, and an AI upsell engine that injects contextual recommendations based on customer history and service patterns. A tokenized self-service portal via SMS lets customers view history, pay invoices, and reschedule. Native integrations include QuickBooks Online, Salesforce, Shopify, Stripe, Zapier, and a Model Context Protocol server (RFC 9727) for AI-agent-discoverable API access. Security includes multi-tenant workspace isolation, role-based access controls, and enterprise SSO.