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About

Digitalnatie Service Suite is a web-based field service management platform for HVAC, plumbing, electrical, water-treatment, installation and maintenance businesses. It combines customer records, job requests, scheduling and dispatch, work orders, service contracts, route planning, inventory and van stock. Office teams prepare quotations and invoices, follow payments and review operational reports. Technicians use a browser-installed mobile app to view job and asset details, record time and materials, complete safety checks, add photos and notes, and collect customer signatures. The suite also supports preventive maintenance, equipment and site records, workflow automation and a customer portal for service reports and invoices. Its interface is available in Dutch, French and English. It is designed for Belgian service providers coordinating field technicians and customer-site work.

About

Electron Apps is hosted field service software for HVAC and plumbing contractors. It brings office dispatch, scheduling, customer and equipment records, estimates, invoicing, maintenance agreements, and a technician mobile app into one service workflow. Dispatchers can assign work using appointment windows, technician skills, job status, and visit history; schedules support recurring maintenance, travel buffers, and labor-hour capacity. Technicians can access job details, record notes and photos, update status, and work offline before syncing. The invoicing tools support flat-rate and time-and-material line items, deposits, estimates, and invoice exports for bookkeeping. The product is designed for small and midsize trade shops, with plans based on team size and multi-location use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

HVAC contractors, plumbers, water treatment specialists, installation companies and maintenance providers.

Audience

HVAC and plumbing contractors with 4 to 25 technicians

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Version Not Supported
Free Trial Supported

Pricing

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Digitalnatie
Founded: 2022
Belgium
digitalnatie.app

Company Information

Electron Apps
Founded: 2011
United States
electronapps.com

Alternatives

Alternatives

HVAC Office

HVAC Office

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FieldEdge

FieldEdge

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FieldEdge

Xplor
FieldOPS

FieldOPS

Mobilogic
MO.S.T.

MO.S.T.

Mobile Software Technology
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

HVAC Supported

Integrations

Google Maps Supported
HubSpot CRM Supported
Microsoft 365 Supported
Peppol Supported
Waze Supported

Integrations

Google Maps Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
Peppol Not Supported
Waze Not Supported
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