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About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

About

A CRM that will crush your sales goals by 20% in 30 days. Unifyy makes you more money by providing your team with a fully functional phone system, SMS, email, and more all in the browser window. Unifyy is a fully robust telephony system that handles inbound and outbound calls, voicemail, IVRs and more. Unifyy can replace your existing phone system to save you money or work alongside it. In addition, Unifyy integrates with your existing email system but can also integrate with Mailchimp and Mandrill. Unifyy can prioritize leads based on close-ability then feed them to your salespeople's phones one by one. Unifyy integrates seamlessly with paid advertising platforms like Google and Facebook so you know how much profit is where. Where you were previously optimizing on cost-per-lead you can now optimize on profit. Unifyy automates the follow-up for each lead based on its last disposition.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Audience

Businesses, companies, marketers and teams searching for a dialer and CRM solution to improve their sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Company Information

Unifyy
United States
unifyy.com

Alternatives

Alternatives

Dialfire

Dialfire

cloud IT Services
TCMS

TCMS

Total Call Center Management Solutions

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Zapier
Amazon Web Services (AWS)
Dropbox
Gmail
Gong
Google Ads
Google Workspace
HubSpot Sales Hub
Jira
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Slack
WordPress
Zapier Canvas
Zendesk
Zoho Analytics
Zoom

Integrations

Zapier
Amazon Web Services (AWS)
Dropbox
Gmail
Gong
Google Ads
Google Workspace
HubSpot Sales Hub
Jira
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Slack
WordPress
Zapier Canvas
Zendesk
Zoho Analytics
Zoom
Claim Unifyy and update features and information
Claim Unifyy and update features and information