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About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

About

The Better Way To Manage Your (Remote) Revenue Team and Process. Your remote teams' conversations have gone digital, creating more data on customer engagement than ever before. Now you can capture and convert that data into consistent execution, with Revenue Process Automation™. Managing revenue has always been an extremely manual process. Built on anecdotes and spreadsheets, sales teams can't get the coverage they want in deal review, coaching and forecasting, which means real revenue slips through the cracks. With Revenue Process Automation, you can continuously analyze your activity/oppt data against your sales process, to ensure every deal is followed up on appropriately. All natively in the world's leading CRM (Salesforce).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Audience

Sales teams searching for a powerful Business Phone System solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Free Version
Free Trial

Pricing

$65 per month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Company Information

Truly
Founded: 2013
United States
truly.co

Alternatives

Alternatives

Freshcaller

Freshcaller

Freshworks
Dialpad Sell

Dialpad Sell

Dialpad

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Integrations

Gong
Salesforce
Zendesk
Dropbox
Google Workspace
HubSpot Sales Hub
Jira
Make
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Salesloft
Shift
Slack
Zapier
Zapier Canvas
Zoho Analytics

Integrations

Gong
Salesforce
Zendesk
Dropbox
Google Workspace
HubSpot Sales Hub
Jira
Make
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Salesloft
Shift
Slack
Zapier
Zapier Canvas
Zoho Analytics
Claim Truly and update features and information
Claim Truly and update features and information