Dialaxy

Dialaxy

Dialaxy Inc.
SendMyCall

SendMyCall

EZphone Systems
+
+

Related Products

  • Squaretalk
    293 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • CallHub
    426 Ratings
    Visit Website
  • DialedIn
    620 Ratings
    Visit Website
  • 800.com
    2,370 Ratings
    Visit Website
  • TollFreeForwarding
    3,215 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • PBXware
    39 Ratings
    Visit Website
  • Dialpad Support
    1,600 Ratings
    Visit Website
  • 3CX
    1,235 Ratings
    Visit Website

About

Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.

About

We offer a fully-featured, cloud-based virtual phone system that includes voice menus, voice mail to email, conferencing, time and caller routing, internal extensions, call forwarding based on time and day of the week, and much more. It allows you to free yourself from the limitations of traditional telephony and become seamless and globally connected. There is no special hardware or software needed. Our product userfriendly and designed to interconnect with any service provider. Buy at least one local or toll-free virtual phone number from SendMyCall and we’ll give you free a feature-rich, state-of-the-art business phone system. Use this business phone system to transfer incoming calls to your employees anywhere in the world. You’ll be able to connect to whatever type of phone they’re using, landline, mobile, VOIP, or softphone. Local Virtual Numbers will provide you an international presence for your business in more than 60 countries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes and contact centers

Audience

Companies requiring a virtual phone system solution to transfer incoming calls to their employees anywhere in the world

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
1 free USA or Canada number
Free Version
Free Trial

Pricing

$9.95 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 4.6 / 5
features 4.3 / 5
design 4.3 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like that it's dependable throughout the workday. Our team handles product demos, onboarding sessions, and customer follow-ups, so having stable call quality and an easy way to manage business calls has been a real advantage. It keeps our communication professional without adding extra complexity.
  • The call filtering and spam detection features have been the biggest benefit for our team. Carrier lookup, reverse phone lookup, and automatic spam filtering help reduce unwanted calls, so we spend more time talking to real customers instead of dealing with spam.
  • Our team works with clients from different countries, so dependable communication is essential. What I like most about Dialaxy is that it keeps our business calls organized and the voice quality has been consistently reliable. It has become an important part of our daily client communication.
  • The call routing feature has been especially useful. It ensures new inquiries reach the appropriate consultant without unnecessary transfers, which creates a better experience for our clients.
  • One of the biggest advantages has been how easy it is to manage business calls with clients from different countries. The call quality has been consistently good, and the platform keeps our communication organized without requiring much effort from the team.

Cons

  • The platform has worked well overall, but I'd like a few more options for organizing contacts into custom groups. It would make managing different customer segments a little easier.
  • I would like to see more native CRM integrations. It works with major platform like HunSpot, but the built in integration options aren't as extensive as some competitors, so connecting with other tools may extra setup.
  • The platform covers everything we need, but I'd appreciate a few more reporting options for analyzing call activity over custom date ranges. It would make monthly performance reviews a little easier.
  • Searching older call logs could be a little faster. More filtering options would make it easier to locate previous conversations.
  • The overall experience has been positive, but I think the reporting section could include more filtering options when reviewing call activity over longer periods.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dialaxy Inc.
Founded: 2023
United States
dialaxy.com

Company Information

EZphone Systems
United States
ezphone.systems

Alternatives

Alternatives

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

HubSpot CRM
Zoho CRM

Integrations

HubSpot CRM
Zoho CRM
Claim Dialaxy and update features and information
Claim Dialaxy and update features and information
Claim SendMyCall and update features and information
Claim SendMyCall and update features and information