Dialaxy

Dialaxy

Dialaxy Inc.
SendMyCall

SendMyCall

EZphone Systems
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About

Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.

About

We offer a fully-featured, cloud-based virtual phone system that includes voice menus, voice mail to email, conferencing, time and caller routing, internal extensions, call forwarding based on time and day of the week, and much more. It allows you to free yourself from the limitations of traditional telephony and become seamless and globally connected. There is no special hardware or software needed. Our product userfriendly and designed to interconnect with any service provider. Buy at least one local or toll-free virtual phone number from SendMyCall and we’ll give you free a feature-rich, state-of-the-art business phone system. Use this business phone system to transfer incoming calls to your employees anywhere in the world. You’ll be able to connect to whatever type of phone they’re using, landline, mobile, VOIP, or softphone. Local Virtual Numbers will provide you an international presence for your business in more than 60 countries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes and contact centers

Audience

Companies requiring a virtual phone system solution to transfer incoming calls to their employees anywhere in the world

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
1 free USA or Canada number
Free Version
Free Trial

Pricing

$9.95 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.1 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I really like the contextual call notes features. Being able to attach customer notes directly to a phone number is useful because the information automatically appears when the customer calls. It gives the agents some immediate context before answering, which can make conversation more efficient and saves time searching for information during call.
  • I like being able to handle prospect calls without relying on my personal number. We speak with potential customers from different regions, and having a dedicated business calling setup makes the whole process feel more professional.
  • I like that our business calls are kept separate from personal communication. Since we speak with clients throughout the day, having a dedicated calling platform makes the process feel much more professional and organized.
  • I like that our business calls are managed in one place. When you're dealing with multiple client conversations during the day, having a dedicated calling platform makes the workflow less scattered.
  • I like that I can manage prospect calls without using my personal number. We speak with potential customers from different regions, and having a dedicated business calling setup makes the process feel much more professional.

Cons

  • The mobile app can sometimes lag when call volumes are high. Status updates and recent call logs may take a little while to sync, and occasionally i have to pull down to refresh before read notification or recent activity appear correctly. It isn't a major issue, but it can be a little inconvenient during busy periods.
  • I'd like to see more CRM integrations. Connecting call activity directly with prospect records would save some manual work, particularly when managing several leads at once.
  • I'd like to see more CRM integrations. Automatically connecting call activity with client information would save some manual work when updating customer records.
  • I'd like to have more CRM integration options. Automatically connecting call activity with client records would reduce some of the manual work involved in keeping customer information updated.
  • I'd like more flexibility with call reports. The existing information is useful, but additional ways to break down call activity would be helpful when reviewing sales performance.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dialaxy Inc.
Founded: 2023
United States
dialaxy.com

Company Information

EZphone Systems
United States
ezphone.systems

Alternatives

Alternatives

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

HubSpot CRM
Zoho CRM

Integrations

HubSpot CRM
Zoho CRM
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