Dialaxy vs. JustCall Comparison


Dialaxy Dialaxy Inc. 4.3 out of 5 stars	JustCall JustCall.io 5.0 out of 5 stars
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Dialaxy	JustCall
		Related Products Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 4.4 out of 5 stars 428 Ratings Visit Website for CallHub DialedIn DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. 4.8 out of 5 stars 625 Ratings Visit Website for DialedIn 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 4.5 out of 5 stars 2,435 Ratings Visit Website for 800.com TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 4.2 out of 5 stars 3,266 Ratings Visit Website for TollFreeForwarding iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 4.5 out of 5 stars 9,148 Ratings Visit Website for iPlum PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX
Dialaxy: About Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.	JustCall: About The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!
Dialaxy: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	JustCall: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Dialaxy: Audience Companies of all sizes and contact centers	JustCall: Audience Companies of all sizes that need a powerful virtual phone system for sales, support, and making calls
Dialaxy: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	JustCall: Support Phone Support Supported 24/7 Live Support Supported Online Supported
Dialaxy: API Offers API Not Supported	JustCall: API Offers API Not Supported
Dialaxy: Screenshots and Videos View more images or videos	JustCall: Screenshots and Videos View more images or videos
Dialaxy: Pricing $10 per month 1 free USA or Canada number Free Version Not Supported Free Trial Not Supported	JustCall: Pricing $30 per user per month Or $24per user per month if billed annually Free Version Not Supported Free Trial Not Supported
Dialaxy: Reviews/Ratings Overall 4.3 / 5 ease 4.6 / 5 features 4.2 / 5 design 3.9 / 5 support 4.4 / 5 Read all reviews	JustCall: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews
Dialaxy: Pros & Cons from Real Users Pros Business hours and voicemail greetings are useful when dealing with applicants in different time zones. Callers can receive a clear message when the team is unavailable instead of being left unsure about when to contact the office. Some enquiries require input from someone with a specific technical background. I find Dialaxy's call-routing options useful because calls can be directed to the appropriate team member instead of everyone handling the same type of enquiry. This is particularly relevant when questions involve different engineering disciplines or assessment requirements. I handle visa drafting and skill assessment reviews, so the technical calls need to be right. The unlimited cloud call recording lets our senior consultants audit consultations and confirm the correct ANZSCO code advice was given, which protects us in client disputes. Our work can involve enquiries from people living in different countries, so international calling is an important consideration. Dialaxy gives us a business communication option for reaching people across regions, and having calling and messaging features in one platform is convenient for handling different types of enquiries. The ability to handle concurrent calls and use call queues is valuable when several enquiries arrive close together. Instead of treating every call as an isolated task, Dialaxy offers options for managing how calls are held and directed. That makes it worth considering for a team with fluctuating call volumes. Cons The business-hour settings need occasional updates when the team's working schedule changes. Setting up routing rules for different responsibilities requires some initial planning. I'd like more ready-made configurations for teams with specialized departments. Calling international applicants outside the flat-rate bundles draws down the prepaid wallet credit, so someone has to watch the balance to avoid a call getting cut off. I'd like clearer usage summaries to help us understand international calling activity and plan communication costs more easily. Configuring the right call-handling rules takes some planning. A clearer overview of queue settings and their effects would make adjustments easier for new administrators.	JustCall: Pros & Cons from Real Users Pros Love this Auto Dialer product. Features are extremely easy to use and are a must for any small to medium enterprise that needs to gain better traction making phone calls. Easy to upload contacts and build simple campaigns. Easy to add teams and manage team member. Pricing is great. Cons Support isn't fantastic. Calls come at crazy times of the day and night. Support doesn't respond very quickly and required nearly one week to get the trial going.
Dialaxy: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	JustCall: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Dialaxy: Company Information Dialaxy Inc. Founded: 2023 United States dialaxy.com	JustCall: Company Information JustCall.io Founded: 2016 United States justcall.io
Dialaxy: Alternatives Fonada	JustCall: Alternatives Intermedia Unite Intermedia 4.2 out of 5 stars
Dialaxy: KrispCall 4.4 out of 5 stars	JustCall: Dialpad Support Dialpad 4.4 out of 5 stars
Dialaxy: CallHippo 4.7 out of 5 stars	JustCall: Dialpad Connect Dialpad 4.5 out of 5 stars
Dialaxy: MightyCall 4.8 out of 5 stars	JustCall: NiCE CXone Mpower NiCE 4.5 out of 5 stars
Dialaxy: Squaretalk 4.8 out of 5 stars View All	JustCall: CloudTalk 4.7 out of 5 stars View All
Dialaxy: Categories Call Center Supported Call Center Infrastructure (CCI) Supported Virtual Phone Number Supported	JustCall: Categories AI Customer Service Supported AI Customer Support Agents Supported AI Dialers Supported AI Phone Answering Agents Supported AI Receptionists Supported AI Voice Agents Supported Business Phone Systems Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Monitoring Supported Contact Center Quality Assurance Supported Parallel Dialers Supported Sales Dialers Supported SMS Survey Supported Telephony Supported Vanity Phone Number Supported Workforce Optimization (WFO) Supported
Dialaxy: Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Not Supported	JustCall: Call Center Features Blended Call Center Not Supported Call Logging Not Supported Call Recording Supported Call Scripting Not Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Not Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Not Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported SMS Survey Features Alerts / Notifications Not Supported Analytics / Reporting Not Supported Audience Targeting Supported Campaign Management Supported Contact Management Not Supported Customizable Templates Not Supported Keyword Tracking Not Supported Mass Texting Supported Message Personalization Supported MMS Supported Scheduled Messaging Supported Survey Builder Not Supported Template Management Not Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported Workforce Optimization (WFO) Features eLearning Not Supported Interaction Analytics Not Supported Liability Recording Not Supported Performance Management Not Supported Quality Management Not Supported Real-time Guidance Supported Reporting Supported Speech Analytics Supported Surveying Supported Workforce Management Not Supported
Dialaxy: Integrations HubSpot CRM Supported Zoho CRM Supported ActiveCampaign Not Supported Close Not Supported Dropbox Not Supported EngageBay Not Supported Front Not Supported Google Contacts Not Supported Jiminny Not Supported Kommo Not Supported Less Annoying CRM Not Supported LogixOne Not Supported Microsoft Outlook Not Supported Nimble Not Supported Outreach Not Supported Workers by Delos Not Supported Zendesk Not Supported Zoho One Not Supported iSales CRM Not Supported Show More Integrations View All 2 Integrations	JustCall: Integrations HubSpot CRM Supported Zoho CRM Supported ActiveCampaign Supported Close Supported Dropbox Supported EngageBay Supported Front Supported Google Contacts Supported Jiminny Supported Kommo Supported Less Annoying CRM Supported LogixOne Supported Microsoft Outlook Supported Nimble Supported Outreach Supported Workers by Delos Supported Zendesk Supported Zoho One Supported iSales CRM Supported Show More Integrations View All 64 Integrations
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