Dialaxy vs. JustCall Comparison


Dialaxy Dialaxy Inc.	JustCall JustCall.io	+	+
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		Related Products Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, WhatsApp Business messaging, SMS, x`email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. 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The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,370 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. 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Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. 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About Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.	About The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes and contact centers	Audience Companies of all sizes that need a powerful virtual phone system for sales, support, and making calls
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10 per month 1 free USA or Canada number Free Version Free Trial	Pricing $30 per user per month Or $24per user per month if billed annually Free Version Free Trial
Reviews/Ratings Overall 4.3 / 5 ease 4.6 / 5 features 4.3 / 5 design 4.3 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I like that it's dependable throughout the workday. Our team handles product demos, onboarding sessions, and customer follow-ups, so having stable call quality and an easy way to manage business calls has been a real advantage. It keeps our communication professional without adding extra complexity. The call filtering and spam detection features have been the biggest benefit for our team. Carrier lookup, reverse phone lookup, and automatic spam filtering help reduce unwanted calls, so we spend more time talking to real customers instead of dealing with spam. Our team works with clients from different countries, so dependable communication is essential. What I like most about Dialaxy is that it keeps our business calls organized and the voice quality has been consistently reliable. It has become an important part of our daily client communication. The call routing feature has been especially useful. It ensures new inquiries reach the appropriate consultant without unnecessary transfers, which creates a better experience for our clients. One of the biggest advantages has been how easy it is to manage business calls with clients from different countries. The call quality has been consistently good, and the platform keeps our communication organized without requiring much effort from the team. Cons The platform has worked well overall, but I'd like a few more options for organizing contacts into custom groups. It would make managing different customer segments a little easier. I would like to see more native CRM integrations. It works with major platform like HunSpot, but the built in integration options aren't as extensive as some competitors, so connecting with other tools may extra setup. The platform covers everything we need, but I'd appreciate a few more reporting options for analyzing call activity over custom date ranges. It would make monthly performance reviews a little easier. Searching older call logs could be a little faster. More filtering options would make it easier to locate previous conversations. The overall experience has been positive, but I think the reporting section could include more filtering options when reviewing call activity over longer periods.	Pros & Cons from Real Users Pros Love this Auto Dialer product. Features are extremely easy to use and are a must for any small to medium enterprise that needs to gain better traction making phone calls. Easy to upload contacts and build simple campaigns. Easy to add teams and manage team member. Pricing is great. Cons Support isn't fantastic. Calls come at crazy times of the day and night. Support doesn't respond very quickly and required nearly one week to get the trial going.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Dialaxy Inc. Founded: 2023 United States dialaxy.com	Company Information JustCall.io Founded: 2016 United States justcall.io
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Fonada	Dialpad Support Dialpad
Squaretalk	Dialpad Connect Dialpad
CallHippo	NiCE CXone Mpower NiCE
MightyCall View All	CloudTalk View All
Categories Call Center Call Center Infrastructure (CCI) Virtual Phone Number	Categories AI Customer Service AI Customer Support Agents AI Dialers AI Phone Answering Agents AI Receptionists AI Voice Agents Business Phone Systems Call Center Call Center Infrastructure (CCI) Call Monitoring Contact Center Quality Assurance Parallel Dialers Sales Dialers SMS Survey Telephony Vanity Phone Number Workforce Optimization (WFO)
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics	Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing SMS Survey Features Alerts / Notifications Analytics / Reporting Audience Targeting Campaign Management Contact Management Customizable Templates Keyword Tracking Mass Texting Message Personalization MMS Scheduled Messaging Survey Builder Template Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Workforce Optimization (WFO) Features eLearning Interaction Analytics Liability Recording Performance Management Quality Management Real-time Guidance Reporting Speech Analytics Surveying Workforce Management
Integrations HubSpot CRM Zoho CRM 5X Agile CRM EngageBay Freshsales Google Contacts Integry Intercom Jiminny Latenode Outreach Pipedrive Recruitee Synchroteam Zapier Zendesk Zendesk Sell Zoho Recruit iSales CRM Show More Integrations View All 2 Integrations	Integrations HubSpot CRM Zoho CRM 5X Agile CRM EngageBay Freshsales Google Contacts Integry Intercom Jiminny Latenode Outreach Pipedrive Recruitee Synchroteam Zapier Zendesk Zendesk Sell Zoho Recruit iSales CRM Show More Integrations View All 63 Integrations
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