Dialaxy vs. JustCall Comparison


Dialaxy Dialaxy Inc.	JustCall JustCall.io	+	+
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		Related Products Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 313 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. 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That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. 625 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. 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Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,231 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. 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About Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.	About The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes and contact centers	Audience Companies of all sizes that need a powerful virtual phone system for sales, support, and making calls
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10 per month 1 free USA or Canada number Free Version Not Supported Free Trial Not Supported	Pricing $30 per user per month Or $24per user per month if billed annually Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.2 / 5 ease 4.5 / 5 features 4.2 / 5 design 3.9 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Dialaxy was easy to get familiar with, and I could use the main features without spending much time figuring things out. I mainly use it for routine business calls and follow-ups. Having call records available is helpful when I need to confirm an earlier conversation or check whether someone has already been contacted. The automatic time-zone and business-hour routing works great for us. Calls get directed to active regional hubs depending on the time of day, or to voicemail after hours, which keeps our setup simple without manual tweaking. One-click voicemail drop lets our reps leave a pre-recorded message and jump straight to the next outreach target without waiting around. My work involves coordinating campaign updates and communicating with different people about timelines and requirements. Dialaxy's call history helps me check previous discussions, while its search and filtering features make it easier to find a particular interaction when needed. One thing I like about Dialaxy is that the main calling features are easy to understand. I can check call activity, find previous conversations, and review details without spending too much time navigating the system. It helps when I'm coordinating follow-ups across several contacts. Cons I'd like a few more options for organizing call records according to different tasks or teams. The current setup works well for regular use, but more flexibility would be useful. It can be annoying managing the prepaid credit balance. While monthly fees cover our fixed seats, heavy international and toll-free calls deduct from a separate balance, so we have to top up when usage picks up. Analytics stay pretty basic and the internal messaging lacks advanced organization or video tools. I'd appreciate more ways to group calls according to campaign or project. It's a relatively small improvement, but it would make reviewing older conversations more convenient. The reporting view could offer more customization for teams that want to review call activity in different ways.	Pros & Cons from Real Users Pros Love this Auto Dialer product. Features are extremely easy to use and are a must for any small to medium enterprise that needs to gain better traction making phone calls. Easy to upload contacts and build simple campaigns. Easy to add teams and manage team member. Pricing is great. Cons Support isn't fantastic. Calls come at crazy times of the day and night. Support doesn't respond very quickly and required nearly one week to get the trial going.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Dialaxy Inc. Founded: 2023 United States dialaxy.com	Company Information JustCall.io Founded: 2016 United States justcall.io
Alternatives KrispCall	Alternatives Intermedia Unite Intermedia
Fonada	Dialpad Support Dialpad
Squaretalk	Dialpad Connect Dialpad
CallHippo	NiCE CXone Mpower NiCE
MightyCall View All	CloudTalk View All
Categories Call Center Supported Call Center Infrastructure (CCI) Supported Virtual Phone Number Supported	Categories AI Customer Service Supported AI Customer Support Agents Supported AI Dialers Supported AI Phone Answering Agents Supported AI Receptionists Supported AI Voice Agents Supported Business Phone Systems Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Monitoring Supported Contact Center Quality Assurance Supported Parallel Dialers Supported Sales Dialers Supported SMS Survey Supported Telephony Supported Vanity Phone Number Supported Workforce Optimization (WFO) Supported
Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Not Supported	Call Center Features Blended Call Center Not Supported Call Logging Not Supported Call Recording Supported Call Scripting Not Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Not Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Not Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported SMS Survey Features Alerts / Notifications Not Supported Analytics / Reporting Not Supported Audience Targeting Supported Campaign Management Supported Contact Management Not Supported Customizable Templates Not Supported Keyword Tracking Not Supported Mass Texting Supported Message Personalization Supported MMS Supported Scheduled Messaging Supported Survey Builder Not Supported Template Management Not Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported Workforce Optimization (WFO) Features eLearning Not Supported Interaction Analytics Not Supported Liability Recording Not Supported Performance Management Not Supported Quality Management Not Supported Real-time Guidance Supported Reporting Supported Speech Analytics Supported Surveying Supported Workforce Management Not Supported
Integrations HubSpot CRM Supported Zoho CRM Supported Aircall Not Supported Cloud Agent Suite Not Supported Copper Not Supported Dropbox Not Supported EngageBay Not Supported Google Contacts Not Supported HubSpot Customer Platform Not Supported Kommo Not Supported Less Annoying CRM Not Supported Microsoft Outlook Not Supported Pipedrive Not Supported Recruitee Not Supported Stackreaction Not Supported Truto Not Supported Workers by Delos Not Supported Zendesk Sell Not Supported Zoho One Not Supported viaSocket Not Supported Show More Integrations View All 2 Integrations	Integrations HubSpot CRM Supported Zoho CRM Supported Aircall Supported Cloud Agent Suite Supported Copper Supported Dropbox Supported EngageBay Supported Google Contacts Supported HubSpot Customer Platform Supported Kommo Supported Less Annoying CRM Supported Microsoft Outlook Supported Pipedrive Supported Recruitee Supported Stackreaction Supported Truto Supported Workers by Delos Supported Zendesk Sell Supported Zoho One Supported viaSocket Supported Show More Integrations View All 63 Integrations
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