Dialaxy vs. JustCall Comparison


Dialaxy Dialaxy Inc.	JustCall JustCall.io	+	+
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		Related Products Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. 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Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,215 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. 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About Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.	About The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes and contact centers	Audience Companies of all sizes that need a powerful virtual phone system for sales, support, and making calls
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10 per month 1 free USA or Canada number Free Version Free Trial	Pricing $30 per user per month Or $24per user per month if billed annually Free Version Free Trial
Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.1 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I like being able to handle prospect calls without relying on my personal number. We speak with potential customers from different regions, and having a dedicated business calling setup makes the whole process feel more professional. I like that our business calls are kept separate from personal communication. Since we speak with clients throughout the day, having a dedicated calling platform makes the process feel much more professional and organized. I like that our business calls are managed in one place. When you're dealing with multiple client conversations during the day, having a dedicated calling platform makes the workflow less scattered. I like that I can manage prospect calls without using my personal number. We speak with potential customers from different regions, and having a dedicated business calling setup makes the process feel much more professional. Dialaxy is pretty easy to use for our regular calling needs. I also like having things like number lookup, voicemail tools, and other small utilities available without needing separate tools. Cons I'd like to see more CRM integrations. Connecting call activity directly with prospect records would save some manual work, particularly when managing several leads at once. I'd like to see more CRM integrations. Automatically connecting call activity with client information would save some manual work when updating customer records. I'd like to have more CRM integration options. Automatically connecting call activity with client records would reduce some of the manual work involved in keeping customer information updated. I'd like more flexibility with call reports. The existing information is useful, but additional ways to break down call activity would be helpful when reviewing sales performance. I think the AI side could be better. Automatic call summaries and sentiment analysis would be useful, especially when we have a lot of call to go through.	Pros & Cons from Real Users Pros Love this Auto Dialer product. Features are extremely easy to use and are a must for any small to medium enterprise that needs to gain better traction making phone calls. Easy to upload contacts and build simple campaigns. Easy to add teams and manage team member. Pricing is great. Cons Support isn't fantastic. Calls come at crazy times of the day and night. Support doesn't respond very quickly and required nearly one week to get the trial going.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Dialaxy Inc. Founded: 2023 United States dialaxy.com	Company Information JustCall.io Founded: 2016 United States justcall.io
Alternatives KrispCall	Alternatives Intermedia Unite Intermedia
Fonada	Dialpad Support Dialpad
Squaretalk	Dialpad Connect Dialpad
CallHippo	NiCE CXone Mpower NiCE
MightyCall View All	CloudTalk View All
Categories Call Center Call Center Infrastructure (CCI) Virtual Phone Number	Categories AI Customer Service AI Customer Support Agents AI Dialers AI Phone Answering Agents AI Receptionists AI Voice Agents Business Phone Systems Call Center Call Center Infrastructure (CCI) Call Monitoring Contact Center Quality Assurance Parallel Dialers Sales Dialers SMS Survey Telephony Vanity Phone Number Workforce Optimization (WFO)
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics	Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing SMS Survey Features Alerts / Notifications Analytics / Reporting Audience Targeting Campaign Management Contact Management Customizable Templates Keyword Tracking Mass Texting Message Personalization MMS Scheduled Messaging Survey Builder Template Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Workforce Optimization (WFO) Features eLearning Interaction Analytics Liability Recording Performance Management Quality Management Real-time Guidance Reporting Speech Analytics Surveying Workforce Management
Integrations HubSpot CRM Zoho CRM Dropbox EngageBay Google Calendar Google Contacts Groove Integry Kustomer LogixOne Microsoft Outlook OnePageCRM Ontraport Pipedrive Synchroteam Unified.to Wufoo Zoho One Zoho Recruit viaSocket Show More Integrations View All 2 Integrations	Integrations HubSpot CRM Zoho CRM Dropbox EngageBay Google Calendar Google Contacts Groove Integry Kustomer LogixOne Microsoft Outlook OnePageCRM Ontraport Pipedrive Synchroteam Unified.to Wufoo Zoho One Zoho Recruit viaSocket Show More Integrations View All 63 Integrations
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