Device42

Device42

Device42, A Freshworks Company
NMIS

NMIS

FirstWave
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About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

About

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Audience

Enterprise Networks, MSP, Telco

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Open-Source software with commercial modules available for purchase
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.

Pros & Cons from Real Users

Pros

  • I deployed FirstWave's NMIS and after using it extensively, I am pleased to share my experience with this robust network management solution. The key features are scalability, automation, and competitive pricing that make NMIS stand out. One of the key advantages of NMIS is its scalability. Whether you have a small network or a large enterprise infrastructure, NMIS can effortlessly handle the demands of your network. With its advanced architecture, it can monitor and manage a significant number of devices without compromising performance. This scalability ensures that as your network grows, NMIS will be able to handle the increased workload seamlessly. Another standout feature of NMIS is its automation capabilities. The platform provides a wide range of automated processes, allowing for more efficient and effective network management. From automated network discovery to automated troubleshooting and remediation, NMIS streamlines the operational processes and reduces the need for manual intervention. This ultimately saves valuable time and resources, enabling network administrators to focus on more strategic tasks. One of the factors that attracted me to NMIS was its competitive pricing. Compared to other network management solutions on the market, NMIS offers a cost-effective option without compromising on features or performance. This affordability makes NMIS accessible to businesses and large enterprises, providing exceptional value for the investment. Implementing and maintaining NMIS was a straight forward process as long as you have linux skills in your team. The intuitive user interface and comprehensive documentation made the initial setup a straightforward process. The system was up and running in no time, allowing me to quickly start leveraging its powerful features. Furthermore, NMIS proved to be reliable and stable, requiring minimal maintenance and ensuring maximum uptime for my network. In terms of value, NMIS delivers a fast-time-to-value with its operational process automation. By automating manual tasks, it greatly improves efficiency and effectiveness, enabling network administrators to focus on higher-level activities. Moreover, by ensuring the protection of critical intellectual property (IP), NMIS serves as a reliable guardian of sensitive data, contributing to overall network security. In conclusion,
  • All the years of paying way too much for the hot new SaaS network monitoring solution are behind me. NMIS delivers a self-hosted (or self cloud hosted, costing very little and running on low spec VMs) network monitoring solution that provides insight into my network, informs me on the health of my network, and helps me make design decisions.
  • Powerful and free. Good performance management and excellent configuration and event management if using the commercial modules.

Cons

  • If you don't have Linux skills or prefer windows then this is not the product for you. If you don't have basic networking skills then this is not the product for you. If you are only at system admin level in a basic network then there are other options out there.
  • It is hard to get used to NMIS if you're accustomed to the expensive and beautiful interfaces provided by the big name SaaS solutions. However, you will fall in love with it once you hit up the onboarding team, read some of the docs and guides, and get it set up to fit your needs.
  • Advanced functions like multi server architecture and high end event management require a commercial license.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Company Information

FirstWave
Founded: 2004
Australia
firstwave.com/products/network-management-information-system/

Alternatives

Alternatives

Nlyte DCIM

Nlyte DCIM

Nlyte Software

Categories

Categories

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Asset Tracking Features

Activity Tracking Not Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Not Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Not Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Not Supported
RFID Not Supported
Serial Number Tracking Supported
Shipping Labels Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Continuous Integration Features

Build Log Not Supported
Change Management Supported
Configuration Management Supported
Continuous Delivery Not Supported
Continuous Deployment Not Supported
Debugging Not Supported
Permission Management Not Supported
Quality Assurance Management Not Supported
Testing Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Not Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Not Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Not Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Not Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

Configuration Management Features

Access Control / Permissions Not Supported
Application Deployment Not Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Not Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Not Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Not Supported
Real-time Alerts Not Supported
Remediation Management Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Integrations

Atlassian Insight Supported
Azure Marketplace Supported
BackBox Supported
Chef Supported
Deepser Supported
Freshservice Supported
HaloCSM Supported
Infoblox IPAM Supported
Jenkins Supported
Jira Service Management Supported
Jira Work Management Supported
OverSOC Supported
Puppet Enterprise Supported
Splunk Cloud Platform Supported
Splunk Enterprise Supported
StackStorm Supported
ThreatAware Supported
Zapier Supported
opFlow Not Supported

Integrations

Atlassian Insight Not Supported
Azure Marketplace Not Supported
BackBox Not Supported
Chef Not Supported
Deepser Not Supported
Freshservice Not Supported
HaloCSM Not Supported
Infoblox IPAM Not Supported
Jenkins Not Supported
Jira Service Management Not Supported
Jira Work Management Not Supported
OverSOC Not Supported
Puppet Enterprise Not Supported
Splunk Cloud Platform Not Supported
Splunk Enterprise Not Supported
StackStorm Not Supported
ThreatAware Not Supported
Zapier Not Supported
opFlow Supported
Claim Device42 and update features and information
Claim Device42 and update features and information
Claim NMIS and update features and information
Claim NMIS and update features and information