Device42

Device42

Device42, A Freshworks Company
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About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

About

ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Audience

SMBs to mid-large enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version
Free Trial

Pricing

$395.00/Year
Annual & perpetual pricing models are available.

Suitable prices that are segmented into professional & enterprise editions.

Can also contact support for a custom quote.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.

Pros & Cons from Real Users

Pros

  • I like ManageEngine Applications Manager because it offers centralized monitoring for applications, servers, databases, and cloud resources, real-time monitoring and proactive alerting capabilities help identify and resolve issues before impact business operations, and It helps quickly identify and troubleshoot issues across applications and infrastructure, reducing downtime and improving overall operational efficiency. Additionally, this platform supports a wide range of technologies and integrates well with existing IT environments, making it a reliable solution for maintaining application availability and performance.
  • ManageEngine Applications Manager has been a reliable tool for monitoring the health and performance of our applications, servers, databases, and infrastructure components from a single dashboard. What stands out most is its broad monitoring coverage and the ability to quickly identify performance bottlenecks before they impact end users.
  • News of APM and adds broad coverage, customizable alerts...helping us to thinks and smart to resolve issues quickly...
  • ManageEngine Application Manager provides deep visibility for your entire applications, servers, databases and infrastructure components It offers intuitive user interface and dashboard which gives you detailed information about application health, availability, and performance in one place.
  • What I like the most about the software is the comprehensive monitor coverage which supports a wide range of software. Another plus point is the ease of deployment of the software which is quite efficient with the user-friendly interface that it provides

Cons

  • ManageEngine Applications Manager offers strong monitoring capabilities, but the initial setup can be time-consuming, and some advanced reporting and dashboard customizations require additional effort, and some integrations and configurations have a learning curve for new user. The licensing costs of this product can increase as the number of monitored resources grows and pricing may be challenging for smaller organizations with limited IT budgets, and also in large-scale environments with a high number of monitored applications and resources that situation the dashboard and report generation can occasionally become slower.
  • On the downside, the user interface can feel somewhat dated compared to some newer observability platforms, and configuring advanced monitoring for complex environments may require a learning curve. Some reports and dashboards could also be more intuitive to customize.
  • Wide coverage, flexible alerts” / “Couverture large, alerts
  • Need detailed information on some of its features to use this application fully. Pricing can be competitive
  • What I guess can improve is that the UI seems outdated with the scalability challenges (May require additional configuration and tuning in large, distributed environments) with a steep learning curve which can be sorted with some guide through modules and videos.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/applications_manager/

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ManageEngine

Categories

Categories

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Continuous Integration Features

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Network Access Control (NAC) Features

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Mapping Features

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Database Features

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Virtualization Features

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Website Monitoring Features

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Integrations

ServiceNow
Atlassian Insight
Azure Marketplace
BackBox
Cherwell Software
Confluence
Freshservice
HaloCRM
Infoblox IPAM
Jenkins
JupiterOne
ManageEngine Analytics Plus
Prometheus
Puppet Enterprise
SMSEagle
Slack
Splunk Cloud Platform
ThreatAware
Zapier

Integrations

ServiceNow
Atlassian Insight
Azure Marketplace
BackBox
Cherwell Software
Confluence
Freshservice
HaloCRM
Infoblox IPAM
Jenkins
JupiterOne
ManageEngine Analytics Plus
Prometheus
Puppet Enterprise
SMSEagle
Slack
Splunk Cloud Platform
ThreatAware
Zapier
Claim Device42 and update features and information
Claim Device42 and update features and information
Claim ManageEngine Applications Manager and update features and information
Claim ManageEngine Applications Manager and update features and information