Device42

Device42

Device42, A Freshworks Company
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About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

About

ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Audience

SMBs to mid-large enterprises

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version Not Supported
Free Trial Supported

Pricing

$395.00/Year
Annual & perpetual pricing models are available.

Suitable prices that are segmented into professional & enterprise editions.

Can also contact support for a custom quote.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.

Pros & Cons from Real Users

Pros

  • ManageEngine Applications Manager provides comprehensive monitoring for servers, applications, databases, and network services from a single dashboard. The alerting system helps identify issues proactively, reducing downtime and improving incident response times. It supports a wide range of technologies, offers detailed performance metrics, customizable dashboards, and useful reporting features. The setup process is straightforward, and adding new monitors is relatively easy. Overall, it provides excellent visibility into infrastructure health and application performance.
  • Easy to deploy and configure with a user-friendly interface. Provides comprehensive monitoring for servers, applications, databases, and cloud infrastructure from a single dashboard. Real-time performance monitoring and alerts help identify issues before they impact business operations.
  • Easy to use Simple and user-friendly interface Fast performance Makes app management convenient Well-organized features Reliable and useful Saves time when managing applications
  • I like ManageEngine Applications Manager because it offers centralized monitoring for applications, servers, databases, and cloud resources, real-time monitoring and proactive alerting capabilities help identify and resolve issues before impact business operations, and It helps quickly identify and troubleshoot issues across applications and infrastructure, reducing downtime and improving overall operational efficiency. Additionally, this platform supports a wide range of technologies and integrates well with existing IT environments, making it a reliable solution for maintaining application availability and performance.
  • ManageEngine Applications Manager has been a reliable tool for monitoring the health and performance of our applications, servers, databases, and infrastructure components from a single dashboard. What stands out most is its broad monitoring coverage and the ability to quickly identify performance bottlenecks before they impact end users.

Cons

  • The user interface could be more modern and intuitive in certain areas. Some advanced configurations and custom reporting options require additional learning and experience. In larger environments, careful tuning may be required to optimize performance and reduce alert noise.
  • The user interface can feel complex for new users, and some advanced configurations require additional learning. Certain reports and dashboards could be more customizable, and occasional performance issues may occur in large environments.
  • Some features may need improvement. The app could offer more customization options. Occasional performance issues may occur. More frequent updates and new features would be welcome. The interface could be improved further for an even better user experience.
  • ManageEngine Applications Manager offers strong monitoring capabilities, but the initial setup can be time-consuming, and some advanced reporting and dashboard customizations require additional effort, and some integrations and configurations have a learning curve for new user. The licensing costs of this product can increase as the number of monitored resources grows and pricing may be challenging for smaller organizations with limited IT budgets, and also in large-scale environments with a high number of monitored applications and resources that situation the dashboard and report generation can occasionally become slower.
  • On the downside, the user interface can feel somewhat dated compared to some newer observability platforms, and configuring advanced monitoring for complex environments may require a learning curve. Some reports and dashboards could also be more intuitive to customize.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/applications_manager/

Alternatives

Alternatives

CloudQA

CloudQA

Statnetics, LLC
Nlyte DCIM

Nlyte DCIM

Nlyte Software
CoreSuite

CoreSuite

CoreView
Site24x7

Site24x7

ManageEngine

Categories

Categories

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Not Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

Asset Tracking Features

Activity Tracking Not Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Not Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Not Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Not Supported
RFID Not Supported
Serial Number Tracking Supported
Shipping Labels Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Continuous Integration Features

Build Log Not Supported
Change Management Supported
Configuration Management Supported
Continuous Delivery Not Supported
Continuous Deployment Not Supported
Debugging Not Supported
Permission Management Not Supported
Quality Assurance Management Not Supported
Testing Management Not Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Not Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Not Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Cloud Management Features

Access Control Not Supported
Billing & Provisioning Supported
Capacity Analytics Supported
Cost Management Supported
Demand Monitoring Not Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Database Features

Backup and Recovery Not Supported
Creation / Development Not Supported
Data Migration Not Supported
Data Replication Not Supported
Data Search Not Supported
Data Security Supported
Database Conversion Not Supported
Mobile Access Supported
Monitoring Supported
NOSQL Supported
Performance Analysis Supported
Queries Supported
Relational Interface Not Supported
Virtualization Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Virtualization Features

Archiving & Retention Not Supported
Capacity Monitoring Supported
Data Mobility Not Supported
Desktop Virtualization Supported
Disaster Recovery Not Supported
Namespace Management Not Supported
Performance Management Supported
Version Control Not Supported
Virtual Machine Monitoring Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Integrations

ServiceNow Supported
AWS Marketplace Not Supported
Atlassian Insight Supported
Azure Marketplace Supported
BackBox Supported
Cherwell Software Supported
HaloCSM Supported
Jenkins Supported
Jira Supported
Jira Service Management Supported
JupiterOne Supported
ManageEngine Analytics Plus Not Supported
ManageEngine OpManager Not Supported
ManageEngine ServiceDesk Plus Not Supported
Prometheus Not Supported
SaltStack Supported
Slack Not Supported
Vivantio Supported
Zapier Supported
Zendesk Supported

Integrations

ServiceNow Supported
AWS Marketplace Supported
Atlassian Insight Not Supported
Azure Marketplace Not Supported
BackBox Not Supported
Cherwell Software Not Supported
HaloCSM Not Supported
Jenkins Not Supported
Jira Not Supported
Jira Service Management Not Supported
JupiterOne Not Supported
ManageEngine Analytics Plus Supported
ManageEngine OpManager Supported
ManageEngine ServiceDesk Plus Supported
Prometheus Supported
SaltStack Not Supported
Slack Supported
Vivantio Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Device42 and update features and information
Claim Device42 and update features and information
Claim ManageEngine Applications Manager and update features and information
Claim ManageEngine Applications Manager and update features and information