ManageEngine Applications Manager Integrations

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

When you need to get deeper insights into your IT data, turn to ManageEngine Analytics Plus. Analytics Plus is a comprehensive IT management software that gives organizations insights on network and application monitoring, and customer support operations. Developed by Zoho.com, Analytics Plus makes it possible to auto-analyze data, create powerful data visualizations, customize and schedule reports, and export and share reports with teams.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Power your metrics and alerting with a leading open-source monitoring solution. Prometheus fundamentally stores all data as time series: streams of timestamped values belonging to the same metric and the same set of labeled dimensions. Besides stored time series, Prometheus may generate temporary derived time series as the result of queries. Prometheus provides a functional query language called PromQL (Prometheus Query Language) that lets the user select and aggregate time series data in real time. The result of an expression can either be shown as a graph, viewed as tabular data in Prometheus's expression browser, or consumed by external systems via the HTTP API. Prometheus is configured via command-line flags and a configuration file. While the command-line flags configure immutable system parameters (such as storage locations, amount of data to keep on disk and in memory, etc.). Download: https://sourceforge.net/projects/prometheus.mirror/

SMSEagle is a hardware SMS gateway that enables SMS messages to be sent directly to telecommunication carrier without 3rd party services and without the Internet. This is achieved by using a SIM card, built-in radio modules with external antenna to communicate directly with a telecommunication operator (works similar to mobile phones). Hardware SMS gateway, also known as SMS server, integrates hardware and software for managing communication. The device offers various methods for integration with external systems like API, Email To SMS, etc. Support of different message types (normal SMS/multipart SMS/flash SMS/MMS/binary SMS/USSD-code/WAP Push link) Unicode support (support of national characters) Sending to single users or groups of users Sending SMS at specified date and time (SMS scheduling) Limit sending to specified hours (for example between 08:00-18:00) Smartphone-like conversation mode (messages are nicely grouped by phone number). and many more...

AWS Marketplace is a curated digital catalog that enables customers to discover, purchase, deploy, and manage third-party software, data products, AI agents, and services directly within the AWS ecosystem. It provides access to thousands of listings across categories like security, machine learning, business applications, and DevOps tools. With flexible pricing models such as pay-as-you-go, annual subscriptions, and free trials, AWS Marketplace simplifies procurement and billing by integrating costs into a single AWS invoice. It also supports rapid deployment with pre-configured software that can be launched on AWS infrastructure. This streamlined approach allows businesses to accelerate innovation, reduce time-to-market, and maintain better control over software usage and costs.