Demodesk vs. TeamViewer Comparison


Demodesk	TeamViewer	+	+
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About Demodesk is the #1 customer meeting platform for sales and success teams. We empower customer-facing reps to become top performers – by guiding them in real-time, automating non-selling tasks and engaging customers on a whole new level. Demodesk automatically loads the perfect playbook into every customer meeting – guiding reps with the right slides or web apps to present, talk tracks and battle cards on the spot. Sales teams can automate non-selling tasks from scheduling, meeting preparation, CRM documentation to follow-up. Our breakthrough screen sharing technology makes meetings truly interactive and lets customers interact with the software during the meeting. AI-based insights help sales leaders understand what's happening in the call, understand what works and coach teams in a world where everyone works from anywhere. Demodesk seamlessly connects with your entire tech stack including G Suite, Microsoft Office, Salesforce, Hubspot, Pipedrive, Gong and many more.	About TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Sales leaders, inside sales, sales operations, customer success, business development	Audience Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49/month/user Billed annually Discounts for teams available Free Version Not Supported Free Trial Supported	Pricing $24.90 per month Ideal for on-the-go professionals looking for an economical, easy remote work solution. 1 Licensed User 1 Concurrent connection (channel) 3 Managed devices Unlimited devices to connect from 3 Computers to connect to (add-on available) 3 Concurrent sessions (in tabs) per concurrent connection Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
Pros & Cons from Real Users Pros Demodesk is a pretty cool meeting tool. I'm having a much easier time ramping reps and helping them navigate tough calls with their software. The virtual screen is super useful. It lets you give your customer control so they can interact with the product. Super easy to train someone. So many great features. The Salesforce notes sync saves me tons of time, and the schedule automation replaces tools and helps us simplify our stack. Presentations are super easy to share. Highly recommend. Cons Takes a little bit of time to learn the product, but worth it. Can't think of anything. Overall it's a really great product. Nothing noteworthy to share. They have all the major integrations, but will be hopefully rolling out more soon for more niche teams.	Pros & Cons from Real Users Pros It's simple, fast and secure to access and control devices remotely with TeamViewer. Again, it's possible to monitor and manage remote devices with TeamViewer. Likewise, it's secure to transfer files between remote devices with TeamViewer. Finally, TeamViewer provides remote IT support. For me, using TeamViewer has been absolutely magnificent, thanks to the fact that with this platform I have been able to connect remotely to any device in just a few steps. The things that I liked most about this platform were: 1- With the help of this platform, I have been able to maintain an active remote connection at any time. I must point out that the remote connection, which is totally stable, does not have any kind of drop and works perfectly on any device, which is quite helpful since I can use a mobile device or a personal computer to connect remotely to any device, regardless of the distance. I love being able to manage any computer fluidly with the help of this platform, since they do not have any kind of delay in their use. 2- Another feature that I liked is that with the help of this platform I can connect remotely and at the same time talk via audio or video. This is one of the most important options for me, since I can have a stable conversation with someone, while I perform any kind of process remotely, I can contact the other person who is on the computer I connect to either via video or audio. 3- I also really liked its functionality within mobile devices. Even though it is a platform that was created primarily for computers, its use within my mobile device is impressive. I can connect remotely to my computer just by having an ID number and a password. This has been quite helpful, since on some occasions I am away from my office, and I need some information that is on my computer, so I can connect remotely with my mobile phone. 4- Another thing that has been particularly good for me is the file transfer system that this platform has, since for example, if I need to remotely extract some type of document or file that I found on the computer I have connected to, I can do it instantly. The file transfer is one of the fastest I have seen on any other platform. I love the file transfer, there is no limit to the amount of files that I can transfer to my computer remotely. TeamViewer features end-to-end encryption, which is vital for ensuring the security of remote connections. In addition, auditing and logging features are useful for maintaining tight control over who accesses systems and when. The ability to establish unattended sessions on critical servers and stations allows me to run maintenance tasks outside of operating hours. TeamViewer Remote provides remote support thus making it simple and fast to solve technical issues. Ease to connect, access and control remote devices. It offers an enterprise-grade security. Ease to access from multiple devices. With TeamViewer Remote, it is simple, fast and secure to access and control remote devices. Again, it is simple to chat using TeamViewer Remote. It is possible to offer remote IT support to our clients with TeamViewer Remote. It is simple and fast to transfer files with TeamViewer Remote. Cons I haven't experienced any problems with TeamViewer so far as it meets all my needs. The main things I didn't like about this platform were: 1- It is absolutely necessary that both devices that are connected remotely have a fast internet connection. This platform is useless if you have a slow internet connection, which causes many users to have limitations when connecting remotely. I would like this platform to work correctly without needing such a fast connection, that would be fantastic. 2- Using TeamViewer for the first time is a rather complex process. Not all users can have a simple use of the platform. This is because most users are confused about how to configure the access ID and password. Therefore, the general configuration of TeamViewer is usually one of the problems that new users of any company have. I think there should be a tutorial on how to use this remote access platform correctly. One of the aspects I like least is its relatively high resource consumption, which can slow down the system on computers with limited hardware. It's difficult to connect to remote devices when having unstable internet connectivity. TeamViewer Remote delivers great performance and I therefore lack anything to complain about.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Demodesk Founded: 2017 Germany demodesk.com	Company Information TeamViewer Founded: 2005 Germany www.teamviewer.com
Alternatives CrankWheel	Alternatives CrankWheel
Brandlive	ScreenMeet
SalesDeck	ISL Light Remote Desktop ISL Online
Goodmeetings	ConnectWise ScreenConnect ConnectWise
Kixie PowerCall & SMS Kixie View All	Zoho Assist Zoho View All
Categories Demo Automation Supported Inside Sales Supported Lead-to-Account Matching and Routing Supported Meeting Supported Presales Supported Sales Acceleration Supported Sales Coaching Supported Sales Enablement Supported Sales Engagement Supported Sales Force Automation Supported Sales Intelligence Supported Screen Sharing Supported Video Conferencing Supported Web Conferencing Supported	Categories AR Remote Collaboration Supported Co-Browsing Supported Collaboration Supported Digital Experience Monitoring Supported Endpoint Management Supported IT Management Supported Live Chat Supported Meeting Supported Remote Desktop Supported Remote Support Supported Remote Work Supported Screen Sharing Supported Secure Remote Access Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported Video Conferencing Supported Web Conferencing Supported Website Monitoring Supported
Meeting Features Action Item Tracking Not Supported Agenda Management Supported Attendee Management Supported Board Meetings Supported Committee Meetings Not Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Not Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Supported Meeting Room Booking Supported Minutes Management Supported Post-Meeting Tools Supported Scheduling Supported Travel Management Not Supported Voting Management Not Supported Screen Sharing Features Annotations / Drawing Tools Not Supported Desktop / Browser Sharing Supported Mobile Screen Sharing Supported Presenter Control Management Not Supported Remote Control Supported Screen Capture Not Supported Screen Mirroring Not Supported Screen Recording Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Not Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Inside Sales Features Auto-Dialing Supported Call List Management Not Supported Call Recording Supported Campaign Management Not Supported Dashboard Not Supported Data Management Not Supported Lead Capture Not Supported Lead Distribution Not Supported Lead Scoring Not Supported Performance Management Not Supported Sales Acceleration Features Campaign Management Not Supported CPQ Not Supported Dialer Supported Email Sequencing Not Supported Email Templates Not Supported Email Tracking Not Supported List Building Not Supported Meeting Scheduler Supported Predictive Analytics Not Supported Reporting Supported Sales Gamification Not Supported Sales Intelligence Supported Sales Workflow Management Not Supported Sales Coaching Features Assessments Not Supported Audio / Video Conferencing Supported Built-In Course Authoring Not Supported Call Recording Supported Gamification Not Supported Goal Setting / Tracking Not Supported Learning Plans Not Supported Onboarding Not Supported Performance Metrics Not Supported Sales Enablement Features Collaboration Supported Contact Management Not Supported Content Management Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Not Supported Meeting Management Supported Performance Management Not Supported Presentation Management Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported Sales Engagement Features Call Scripts / Call Steps Not Supported CRM Integration Supported Email Sequences Not Supported Email Tracking / Automation Not Supported Lead Management Not Supported Reporting / Analytics Supported Sales / Voice Dialer Not Supported Sales Automation Supported Search Not Supported Task Management Not Supported Templates Not Supported Workflow Management Not Supported Sales Force Automation Features Call Management Supported Campaign Management Not Supported Channel Management Not Supported Commission Management Not Supported Contact Management Not Supported Contract Management Not Supported Customer Database Not Supported Email Marketing Not Supported Field Sales Management Not Supported Lead Management Not Supported Opportunity Management Not Supported Performance Metrics Not Supported Proposal Generation Not Supported Referral Tracking Not Supported Sales Forecasting Not Supported Territory Management Not Supported Sales Intelligence Features CRM Integration Supported Data Cleaning Not Supported Data Enrichment Not Supported Data Import/Export Not Supported Data Mining Not Supported Data Verification Not Supported Email Integration Not Supported Lead Scoring Not Supported List Building Not Supported Performance Management Not Supported Pipeline Management Not Supported Predictive Modeling/Analytics Not Supported Prospecting Tools Not Supported Reporting/Analytics Supported Sales Forecasting Not Supported	Meeting Features Action Item Tracking Not Supported Agenda Management Not Supported Attendee Management Supported Board Meetings Supported Committee Meetings Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Not Supported Meeting Room Booking Supported Minutes Management Not Supported Post-Meeting Tools Not Supported Scheduling Supported Travel Management Not Supported Voting Management Not Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Not Supported Document Management Supported Project Management Not Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Remote Desktop Features Chat Supported Cross-Platform Access Supported File Transfer Supported Group View Supported Mobile Device Access Supported Multi Monitor Support Supported Record Remote Sessions Supported Remote Print Supported Remote Wake Supported User Management Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Supported Remote Work Features Collaboration Supported Credential Management Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Supported Project Management Not Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Supported
Integrations Microsoft Outlook Supported Active Directory Not Supported AppTec EMM Not Supported AuthPoint Not Supported Authy Not Supported BOSSDesk Not Supported Freshdesk Not Supported Guthrie CAD Viewer Not Supported HubSpot CRM Supported LogMeIn Miradore Not Supported NinjaOne Not Supported Okta Not Supported Pipedrive Supported Qualisys Track Manager Not Supported Stackreaction Not Supported Syncro Not Supported SysAid Not Supported Trelica Not Supported Zoho CRM Not Supported magnalister Not Supported Show More Integrations View All 16 Integrations	Integrations Microsoft Outlook Supported Active Directory Supported AppTec EMM Supported AuthPoint Supported Authy Supported BOSSDesk Supported Freshdesk Supported Guthrie CAD Viewer Supported HubSpot CRM Not Supported LogMeIn Miradore Supported NinjaOne Supported Okta Supported Pipedrive Not Supported Qualisys Track Manager Supported Stackreaction Supported Syncro Supported SysAid Supported Trelica Supported Zoho CRM Supported magnalister Supported Show More Integrations View All 64 Integrations
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