DemandFarm vs. Gainsight Comparison


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About Key Account Management (KAM) is broken today. Sales leaders have limited confidence in their people, processes, and tools, thanks to static account plans built on PPTs and point solutions. At DemandFarm, we're on a mission to unlock the world's Key Account Management black boxes so that you can: 👉 Visualize complex organizational hierarchies 👉 Unearth hidden growth opportunities 👉 Build proactive stakeholder engagement strategies 👉 Create context-rich dynamic account plans 👉 Take large opportunities to closure faster DemandFarm is a Gartner and Forrester recognised vendor in the Digital Account Planning Tools and Account Based Selling categories respectively. Since 2016, DemandFarm has helped 200+ global organizations like DHL, Zebra Technologies, TaskUs, Slalom, Salsify and more accelerate deal velocity in their key accounts, uncover relationship blindspots, boost upsell and cross-sell revenue, and centralize key account intelligence. DemandFar	About Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Sales Leaders, Account Managers, Sales Managers, Sales Operations, Sales Enablement seeking a solution to unlock the full revenue potential of your key strategic accounts.	Audience Product owners who want to understand user behavior and increase product adoption
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing DemandFarm has an annual pricing based on the number of licenses, accounts, and other factors. Please request a demo for pricing. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information DemandFarm Founded: 2016 United States www.demandfarm.com	Company Information Gainsight Founded: 2009 United States www.gainsight.com
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Categories Account Planning Supported AI Sales Tools Supported Customer Revenue Optimization (CRO) Supported Org Chart Supported Revenue Intelligence Supported Revenue Operations Supported Sales Supported Sales Analytics Supported Sales Enablement Supported Sales Force Automation Supported	Categories AI Customer Success Supported Churn Prevention Supported Customer Retention Supported Customer Revenue Optimization (CRO) Supported Customer Satisfaction Supported Digital Adoption Platforms Supported Mobile App Analytics Supported Personalization Supported Product Analytics Supported Product Management Supported Revenue Operations Supported Survey Supported UX Supported Web Analytics Supported
Show More Features Account Planning Features Account Segmentation Supported Account Tracker Supported Annual Account Plan Supported Communication Matrix Supported Competitor Stacking Supported Dashboard Supported Performance Metrics Supported Relationship Mapping Supported Trend Monitoring Supported White Space Analysis Supported Org Chart Features Collaboration Supported Data Import / Export Supported Drag & Drop Supported Interactive Elements Supported Photos / Images Supported Publishing / Sharing Supported Templates Supported Sales Force Automation Features Call Management Not Supported Campaign Management Not Supported Channel Management Not Supported Commission Management Not Supported Contact Management Supported Contract Management Supported Customer Database Not Supported Email Marketing Not Supported Field Sales Management Not Supported Lead Management Not Supported Opportunity Management Supported Performance Metrics Supported Proposal Generation Not Supported Referral Tracking Not Supported Sales Forecasting Supported Territory Management Supported	Show More Features Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Not Supported Contextual Guidance Supported Data Validation Not Supported In-App Training Supported Launch Management Supported Multi-Language Not Supported Self Service Tools Supported Surveys & Feedback Supported User Onboarding Supported Mobile App Analytics Features A/B Testing Supported Channel Attribution Supported Cohort Analysis Supported Funnel Analysis Supported In-App Events Tracking Supported Push Notifications Supported Retention Tracking Supported Revenue Tracking Not Supported Uninstall Tracking Supported Personalization Features A/B Testing Not Supported Abandoned Cart Saver Not Supported Account Based Marketing Not Supported Behavioral Targeting Supported Campaign Segmentation Not Supported Content Analytics Supported Contextual Targeting Not Supported Customer Profiles Not Supported Experience Management Supported Recommendation Engine Not Supported Website Personalization Supported Product Management Features Collaboration Not Supported Feedback Collection Supported Idea Management Not Supported Milestone Tracking Not Supported Prioritization Not Supported Product Roadmapping Not Supported Release Management Not Supported Requirements Management Not Supported Resource Management Not Supported Workflow Management Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Not Supported Prototyping Not Supported Screen Activity Recording Not Supported Unmoderated Testing Not Supported Usability Testing Not Supported User Journeys Supported User Research Not Supported Web Analytics Features Campaign Management Not Supported Conversion Tracking Not Supported Form Analytics Not Supported Goal Tracking Supported Keyword Tracking Not Supported Multiple Site Management Not Supported Pageview Tracking Supported Referral Source Tracking Not Supported Site Search Tracking Not Supported Time on Site Tracking Not Supported User Interaction Tracking Supported
Integrations HubSpot CRM Supported HubSpot Customer Platform Supported Microsoft Dynamics 365 Supported Pipedrive Supported Salesforce Supported Zoho CRM Supported Adobe Marketo Engage Not Supported Beam AI Not Supported Causal Not Supported Ecosystems Not Supported Hub Not Supported Mixpanel Not Supported Momentum Not Supported Nango Not Supported Oracle CRM On Demand Not Supported SAP CRM Not Supported Salesforce Marketing Cloud Account Engagement Not Supported Sturdy Not Supported Syncari Not Supported Unleash Not Supported Show More Integrations View All 6 Integrations	Integrations HubSpot CRM Supported HubSpot Customer Platform Supported Microsoft Dynamics 365 Supported Pipedrive Supported Salesforce Supported Zoho CRM Supported Adobe Marketo Engage Supported Beam AI Supported Causal Supported Ecosystems Supported Hub Supported Mixpanel Supported Momentum Supported Nango Supported Oracle CRM On Demand Supported SAP CRM Supported Salesforce Marketing Cloud Account Engagement Supported Sturdy Supported Syncari Supported Unleash Supported Show More Integrations View All 77 Integrations
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