Demand ConnectDemandTech
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Related Products
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About
Demand Connect is DemandTech’s cloud-based calling platform for B2B sales and outreach teams. Users can manage outbound campaigns, organize lead queues and route answered calls to available agents. The platform includes call outcome tracking, campaign analytics, voice detection and CRM call logging. Its web-based workflow brings calling activity and contact context together for sales representatives, marketing operations teams and revenue managers. DemandTech also describes multi-channel outreach, real-time transcripts and centralized call history. Teams can explore the product on DemandTech’s website and contact the company to discuss their requirements.
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About
Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.
The Cloud Contact-Center includes:
- Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach.
- Ability to share agents between projects, teams, and companies.
- Integration of Toll-free, local, and non-geographic SIP numbers.
- Handling missed calls with a specialized Callback mode.
- An employee motivation system with automatic calculation of bonuses and penalties.
- Automated KPI tracking, integrated with speech analytics and evaluation sheets.
- Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers.
- Performance analysis of each agent, team, and the entire contact center.
Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B sales representatives, BDR teams, marketing operations teams and revenue managers
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Audience
A solution for any size call center, whether operating in one or multiple industries
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$30/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationDemandTech
demand-tech.com/demandconnect
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Company InformationOki-Toki
Founded: 2015
United Kingdom
www.oki-toki.cloud/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
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Integrations
Asterix
Not Supported
Bitrix24
Not Supported
Drupal
Not Supported
Facebook Groups
Not Supported
Facebook Messenger
Not Supported
FreeSWITCH
Not Supported
Gmail
Not Supported
Google Drive
Not Supported
Instagram
Not Supported
Joomla!
Not Supported
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Integrations
Asterix
Supported
Bitrix24
Supported
Drupal
Supported
Facebook Groups
Supported
Facebook Messenger
Supported
FreeSWITCH
Supported
Gmail
Supported
Google Drive
Supported
Instagram
Supported
Joomla!
Supported
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