Re:amaze

Re:amaze

Reamaze
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About

Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.

About

Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and stores requiring a solution to increase sales and manage support effortlessly

Audience

Re:amaze serves businesses of all sizes, from startups with high growth apps to large eCommerce businesses that operate multiple online storefronts.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$20.00/month/user
Basic plan: $20 per user, per month; Plus plan: $40 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DelightChat
India
www.delightchat.io

Company Information

Reamaze
Founded: 2012
United States
www.reamaze.com

Alternatives

Alternatives

SendSeven

SendSeven

SendSeven GmbH
LiveAgent

LiveAgent

Quality Unit

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Shopify
WhatsApp
APIANT
Alterna CX
Canopy
Carbide
Facebook
Facebook Messenger
Guru
Help Desk Migration
Integry
LoyaltyLion
Median Cobrowse
Octane AI
Recharge
ShipCalm
Vanta
WordPress
Wufoo
Zapier

Integrations

Shopify
WhatsApp
APIANT
Alterna CX
Canopy
Carbide
Facebook
Facebook Messenger
Guru
Help Desk Migration
Integry
LoyaltyLion
Median Cobrowse
Octane AI
Recharge
ShipCalm
Vanta
WordPress
Wufoo
Zapier
Claim DelightChat and update features and information
Claim DelightChat and update features and information
Claim Re:amaze and update features and information
Claim Re:amaze and update features and information