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About

You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

About

Learn more about your users, Track your users' clicks, and scroll movement on your website. Take steps to improve, and convert them into customers using our easy tools. Not sure what made your user leave the site? Conversion Funnel will help you figure that out. Replay everything that a user does on your website and work towards making your product better. Records your users as they use your website. See every mouse movement, keypress, click and scroll movement. See wherein your users are searching and what part of the site they're interested in by visualizing their mouse and eye movements using machine learning. Helps you find out where and why your users are leaving your website. Track the smallest of details. Feature-rich real-time analytics to collect the smallest detail about the user. Collect feedback and understand your users with customizations like never before. Collect not just feedback but act on that feedback instantly to convert your viewers into paying customers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2C and B2B and SaaS websites

Audience

Companies seeking a solution to understand what their users really want in a fast and visual way

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$14 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Decibel
Founded: 2003
United Kingdom
decibel.com

Company Information

Insignal
Founded: 2020
United States
insignal.co

Alternatives

Zuko Analytics

Zuko Analytics

Formisimo

Alternatives

Heap

Heap

Contentsquare
Kaption

Kaption

Kaption.co

Categories

Data Visualization Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported
Time & Attendance Supported
Web Analytics Supported

Categories

Digital Analytics Supported
Heatmap Supported
Session Replay Supported
User Research Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

AT Internet Supported
Adobe Audience Manager Supported
BlueConic Supported
Convert Experiences Supported
Google Tag Manager Not Supported
Invoca Supported
Joomla! Not Supported
Magento Not Supported
Medallia Supported
Monetate Supported
OpenText Magellan Supported
Optimizely One Supported
Oracle Maxymiser Supported
Qualtrics Customer Experience Supported
Qualtrics XM Platform Supported
Qubit Supported
Squarespace Not Supported
Usabilla Supported
Webflow Not Supported
Webtrends Supported

Integrations

AT Internet Not Supported
Adobe Audience Manager Not Supported
BlueConic Not Supported
Convert Experiences Not Supported
Google Tag Manager Supported
Invoca Not Supported
Joomla! Supported
Magento Supported
Medallia Not Supported
Monetate Not Supported
OpenText Magellan Not Supported
Optimizely One Not Supported
Oracle Maxymiser Not Supported
Qualtrics Customer Experience Not Supported
Qualtrics XM Platform Not Supported
Qubit Not Supported
Squarespace Supported
Usabilla Not Supported
Webflow Supported
Webtrends Not Supported
Claim Decibel and update features and information
Claim Decibel and update features and information
Claim Insignal and update features and information
Claim Insignal and update features and information