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About

You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

About

The Glassbox digital experience analytics platform gives you cutting-edge digital capabilities that enable you to deliver better user journeys to power your business growth. Now that your customers have moved online and are embracing mobile with increasing speed, it’s never been more important for organizations to ensure that their websites and mobile apps operate optimally and deliver fantastic user journeys. They also need to use the data their business generates, analyzing every user session to personalize customer journeys and drive greater engagement. Engineers need performance analytics to measure reliability. Product managers want to know how to improve engagement and conversion rates. Customer service reps want to pinpoint the source of an issue so they can resolve user struggles.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2C and B2B and SaaS websites

Audience

Companies of all sizes looking for an experience analytics platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Decibel
Founded: 2003
United Kingdom
decibel.com

Company Information

Glassbox
Founded: 2010
Israel
www.glassbox.com/solutions/

Alternatives

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Heap

Heap

Contentsquare
Heap

Heap

Contentsquare

Categories

Categories

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Integrations

AT Internet
Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
BlueConic
Convert Experiences
Google Analytics
Invoca
Medallia
Monetate
New Relic
OpenText Magellan
Optimizely One
Oracle Maxymiser
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Qubit
Usabilla

Integrations

AT Internet
Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
BlueConic
Convert Experiences
Google Analytics
Invoca
Medallia
Monetate
New Relic
OpenText Magellan
Optimizely One
Oracle Maxymiser
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Qubit
Usabilla
Claim Decibel and update features and information
Claim Decibel and update features and information
Claim Glassbox and update features and information
Claim Glassbox and update features and information