Audience

Companies of all sizes looking for an experience analytics platform

About Glassbox

The Glassbox digital experience analytics platform gives you cutting-edge digital capabilities that enable you to deliver better user journeys to power your business growth. Now that your customers have moved online and are embracing mobile with increasing speed, it’s never been more important for organizations to ensure that their websites and mobile apps operate optimally and deliver fantastic user journeys. They also need to use the data their business generates, analyzing every user session to personalize customer journeys and drive greater engagement. Engineers need performance analytics to measure reliability. Product managers want to know how to improve engagement and conversion rates. Customer service reps want to pinpoint the source of an issue so they can resolve user struggles.

Integrations

Ratings/Reviews

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Company Information

Glassbox
Founded: 2010
Israel
www.glassbox.com/solutions/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Glassbox Frequently Asked Questions

Q: What kinds of users and organization types does Glassbox work with?
Q: What languages does Glassbox support in their product?
Q: What kind of support options does Glassbox offer?
Q: What type of training does Glassbox provide?

Glassbox Product Features

Customer Journey Mapping Tools

Templates Not Supported
Data Import / Export Not Supported
Action Management Not Supported
Attribution Modeling Not Supported
Collaboration Not Supported
Behavioral Analytics Not Supported
Surveys & Feedback Not Supported
Predictive Analytics Not Supported
Customer Profiles Not Supported

Digital Experience Platforms (DXP)

User Management / Permissions Not Supported
Performance Monitoring Not Supported
Blogs Not Supported
Knowledge Base Not Supported
Wiki Not Supported
Forums / Message Boards Not Supported
Calendar Not Supported
Alerts / Notifications Not Supported
Surveys / Polls Not Supported
Workflow Management Not Supported
Content Modeling Not Supported
Digital Asset Management Not Supported
Version Control Not Supported
Auto-Tagging Not Supported
File Sharing Not Supported
Templates Not Supported
Personalization / Segmentation Not Supported
Headless CMS Not Supported
Reporting / Analytics Not Supported
Form Builder Not Supported

Product Analytics

Automatic Data Capture Not Supported
Real-Time Data Analysis Not Supported
User Segmentation Not Supported
Attribution Not Supported
Customer Journey Analytics Not Supported
Touchpoint Analytics Not Supported
Product Engagement Scoring Not Supported
Data History Retention Not Supported
Churn Reporting Not Supported
Data Export Not Supported
Data Labeling Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported