Datrm.inFlat Creek
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RapportCMSUnity4
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Related Products
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About
Encourage your top contacts to take action with an integrated call tool that can be customized for specific events. Filter and group your contacts by activity, transactions, custom fields, even proximity. Enhance your existing contacts with social, consumer and voter data from third-parties like FullContact. Create filters to automatically segment contacts into targeted drip and retargeting campaigns. Import existing contacts from Excel, Google Contacts, website forms, and hundreds of other sources. Create custom user roles with specific permissions for what users can see and do in your account. Mobilize your network to help you reach your goals. Datrm.in is here to help professionals, non-profits and campaigns build stronger relationships with their audience and mobilize them to take action. Easily track online and offline contributions, create call lists, see call results in real-time, and export lists for mailing and compliance.
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About
RapportCMS is our competitive advantage vs our competitors. We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact center practitioners. We know that world-class call center technology must be equally adept at addressing what happens after the agent says hello as to how the call is routed to the desktop. As one of the leading Contact Centres in the AUNZ market, we had over 10 years of building, refining and improving our technology before then releasing it to market as a SAAS solution. While most providers have built solutions from a telephony perspective, we recognize what happens after the agent says hello is of equal importance to what happened before.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses looking for an integrated call tool that can be customized for specific events
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Audience
Companies searching for an end-to-end automated SaaS contact center platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$250 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlat Creek
Founded: 2015
www.datrm.in/
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Company InformationUnity4
Australia
www.unity4.com/rapport-cms/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Contact Management Features
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Speech Analytics Features
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Speech Recognition Features
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
CiviCRM
Eventbrite
Facebook
Facebook Ads
Instapage
Mailchimp
Meta Ads
Microsoft Excel
OptinMonster
Twilio
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Integrations
CiviCRM
Eventbrite
Facebook
Facebook Ads
Instapage
Mailchimp
Meta Ads
Microsoft Excel
OptinMonster
Twilio
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