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About

Decrease customer wait times, improve your service efficiency, and increase your revenues with Databyte’s Advanced Queue Management System (AQMS). Offers customers freedom to move about in lobby, read advertising brochures or simply take a seat, while waiting for their turn to be served. Offers employees good working conditions – where they can be efficient yet relaxed without being intimated by the queue of overlooking people awaiting service. Offers managers detailed Efficiency Reports that allow him to optimize resource allocation, respond to staff workloads and provide better service to his customers. Managing long queues during peak business hours has always been a huge problem for banks. Our queue management systems are specially designed for banks allowing them to reduce queue lengths and increase staff productivity and operational efficiency.

About

Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Queue Management system for banks or hospitals

Audience

Businesses looking for a software solution to improve checkout processes and customer satisfaction

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

DataByte
Founded: 2016
India
www.databyteindia.com/products/queue-management-system-software-india

Company Information

IRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management

Alternatives

Alternatives

ScanQueue

ScanQueue

Tugadot Pty Ltd

Categories

Queue Management Supported

Categories

Queue Management Supported

Integrations

Cohesion Not Supported
ICONICS' Intelligent Building Software (IBSS) Not Supported
Synergy eCase Not Supported

Integrations

Cohesion Supported
ICONICS' Intelligent Building Software (IBSS) Supported
Synergy eCase Supported
Claim Databyte Queue Management and update features and information
Claim Databyte Queue Management and update features and information
Claim Irisys Queue Management and update features and information
Claim Irisys Queue Management and update features and information