Sellio

Sellio

5.0 out of 5 stars
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About

DMzio is a web-based Instagram messaging automation tool for e-commerce sellers, creators, and teams that engage customers through Instagram. It lets users set keyword-based comment triggers that send private replies, build automated DM flows, use AI-assisted replies for common questions, and manage conversations through a shared inbox with handoff to a human teammate. The platform also provides analytics and consent-based contact capture for follow-up. Shopify and Slack integrations connect Instagram conversations with commerce and team workflows. DMzio offers a free Creator plan and paid Pro and Business plans. It supports social engagement, product inquiries, lead generation, and customer conversation management through Instagram.

About

Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce sellers, creators, and community builders using Instagram.

Audience

Startups, SaaS companies, web hosting providers, e-commerce businesses, agencies, and small to mid-sized businesses looking for AI-powered customer support, live chat, ticket management, and team collaboration.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$0/month
The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity.

Cons

  • Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DMzio
dmzio.com

Company Information

Sellio
Founded: 2026
Morocco
sellio.chat/

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Categories

Chatbot Supported

Categories

Integrations

Instagram Supported
Shopify Supported
Slack Supported
Discord Not Supported
Facebook Messenger Not Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Squarespace Not Supported
Telegram Not Supported
Twilio Not Supported
WhatsApp Not Supported
Wix Not Supported
WordPress Not Supported

Integrations

Instagram Supported
Shopify Supported
Slack Supported
Discord Supported
Facebook Messenger Supported
Model Context Protocol (MCP) Supported
Notion Supported
Squarespace Supported
Telegram Supported
Twilio Supported
WhatsApp Supported
Wix Supported
WordPress Supported
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