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About

DID Global is a telecommunications partner for your business, providing communication and data services based on VOIP services and other small and wide spectrum technologies. Our services are chosen when they want to provide their business with rapid scaling, reduced advertising costs and increased sales. We operate in more than 150+ countries around the world offering the best conditions for our customers. Our services - VOIP telephony - PBX - Virtual (DID) numbers - SIP Trunk - SPAM checker - SMS service mailing All your customer communication solution in one place. Scale up and open the world to your business with DID Global.

About

PhingooCRM is a cloud-based customer relationship management platform specifically designed for modern call and contact centers, offering a streamlined interface and AI-enhanced tools to boost efficiency and production in high-pressure environments. It centralizes contact list management, campaign operations, and helpdesk workflows while facilitating dynamic script editing, smart list filtering (including blacklist/redlist control), and integrated VoIP calling with predictive dialing and preview modes. It includes real-time dashboards, campaign monitoring, robust reporting, and analytics that offer insights into customer behavior and sales trends. PhingooCRM supports multiple user roles, agents, supervisors, and administrators, with tailored dashboards and tools. Seamlessly merging CRM and VoIP, it delivers high-quality telephony via direct SIP trunks, automatic call recording, shared calendars, contact history visibility, and secure data management with backups.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Company: Finance, Insurance, Logistics, Retail trade, IT, Outsourcing, Call centers and others.

Audience

Call center operators and contact center managers in need of a solution providing integrated telephony, intelligent scripting, real-time analytics, and secure cloud access for high-volume customer interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$10/users
Free Version
Free Trial

Pricing

€29.90 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - Best Onboarding process - Very friendly and responsive support - High-quality services - Good prices
  • Call efficiency: high sound quality and clear communication Scalability, we can quickly and easily connect new operators Integration with CRM system, analytics and reporting, cost savings, fast implementation.
  • I liked that, in addition to clean numbers and quality routes, I received fast technical and financial support from the company. As soon as I have any difficulties, I immediately write to the support chat, and they help me very quickly. DID Global helps me not to worry about not being able to reach my clients.
  • 1. Reliable call quality. 2. Intuitive user interface. 3. Reliable security measures. 4. Responsive support from company leaders. 5. Flexible setup.

Cons

  • I cannot list any cons because I didn't encounter any during my experience with DID. Their services and support met all my expectations and much more.
  • No disadvantages were found in the search. The company provides reliable VoIP solutions without obvious disadvantages.
  • I have not found any significant disadvantages during my work, everything is quite satisfactory. The company is improving every day.
  • 1. Improved dialing functions. 2. High price.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DID Global
Founded: 2019
United Kingdom
www.didglobal.biz

Company Information

PhingooCRM
Founded: 2005
France
phingoocrm.com

Alternatives

Alternatives

Juris Astra

Juris Astra

Juris Technologies
Wavetel

Wavetel

Wavetel Business LTD
Crystal Quality

Crystal Quality

Avdor CIS
SIPStation

SIPStation

Sangoma
PBXware

PBXware

Bicom Systems

Categories

Categories

CRM

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Data Hub
HubSpot Meetings
Jira Align
Jira Service Management
NetHunt CRM
Zapier Canvas
monday AI work platform

Integrations

ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Data Hub
HubSpot Meetings
Jira Align
Jira Service Management
NetHunt CRM
Zapier Canvas
monday AI work platform
Claim DID Global and update features and information
Claim DID Global and update features and information
Claim PhingooCRM and update features and information
Claim PhingooCRM and update features and information