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About
Traditional discussion forums that present comments in lists are difficult to navigate and cannot ensure that all posts receive equal attention. In Crowdoscope, conversations are represented as interactive visualizations. This not only provides an engaging experience for participants, it also ensures that comments are equally distributed for evaluation. Crowdoscope provides a powerful feedback mechanism that gives people the opportunity to interact in an open forum. Rather than feedback disappearing into a black hole, participants have the ability to be heard, receive individual feedback and see what comments and themes are resonating with the community. Simple to set up and manage for small or large groups of participants. Outputs are automatically generated to identify the most important comments and themes. Support, guidance and training are provided for administrators.
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About
The Voice of Customer engine that drives company-wide action. Built for CX leaders focused on measurable impact — not survey results. An Early Warning System. Act while it still matters. Use data to eliminate indecision on which cases, customers, and themes need attention. Identify themes before they become problems. Stop chasing lagging indicators. Upgrade from anecdotes to evidence. Process feedback from all of your customers, not just the ones who answered your survey. Executive and cross-functional reporting, so you can support priorities with data. Always-on vs. quarterly VoC, across any combination of channels. Automatic theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and opportunities for improvement. Plan resourcing, improve operations and support peers with hard data. Cut reporting overhead, so you can stay focused on customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Survey and discussion tool that helps companies with real-time collective intelligence
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Audience
Companies and businesses in search of an engine solution providing customer ops for a better customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCrowdoscope
Founded: 2016
United Kingdom
www.crowdoscope.com
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Company InformationFrame AI
Founded: 2016
United States
frame.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Help Scout
Intercom
Salesforce
Slack
Treehouse
Zendesk
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