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About

Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals. Track, measure, and take action - all without leaving Countly.

About

Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience. Collect customer behavioral data across your channels automatically from day 1 – without custom development. See each individual customer interaction under a unified customer profile. Analyze customer paths and journeys with visual dashboards. Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake. Measure real-time engagement metrics for your communication. Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Chief Executive Officer, Marketing Manager, Product Manager, Chief Technology Officer, Director Of Information Technology, Chief Information Officer, Application Development Manager, Head of Product, Chief Product Officer, and Chief Digital Officer

Audience

Digital analytics and Customer Engagement platform that helps enterprises to enhance every individual customer experience through deep customer insights

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Countly is a great analytics tool to analyze mobile and web platforms. Powerful reports. Easy to integrate with a different platform. Customer action tracking option.

Cons

  • I never encountered any problem with this platform.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Countly
Founded: 2013
United Kingdom
count.ly/

Company Information

Dataroid
Turkey
www.dataroid.com

Alternatives

Alternatives

Categories

Categories

Mobile App Analytics Features

A/B Testing Supported
Channel Attribution Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Supported
Push Notifications Supported
Retention Tracking Supported
Revenue Tracking Supported
Uninstall Tracking Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Not Supported
Data Management Supported
Deployment Management Not Supported
Inventory Management Not Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Not Supported
Software Management Not Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Mobility Features

App Management Not Supported
Barcode Scanning Not Supported
Compliance Management Supported
Content Management Not Supported
Data Collection Supported
Data Management Not Supported
File Management Not Supported
Forms Automation Not Supported
Mobile Messaging Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Mobile App Analytics Features

A/B Testing Supported
Channel Attribution Not Supported
Cohort Analysis Supported
Funnel Analysis Not Supported
In-App Events Tracking Not Supported
Push Notifications Supported
Retention Tracking Not Supported
Revenue Tracking Not Supported
Uninstall Tracking Not Supported

Product Analytics Features

Attribution Not Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Not Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Not Supported
Touchpoint Analytics Not Supported
User Segmentation Not Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Not Supported
Text-to-Win Not Supported

Push Notifications Features

A/B Testing Supported
Analytics Not Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Not Supported
Web Notifications Not Supported

Integrations

Elestio Supported
Okta Supported

Integrations

Elestio Not Supported
Okta Not Supported
Claim Countly and update features and information
Claim Countly and update features and information
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Claim Dataroid and update features and information