Verizon Knowledge AssistVerizon
|
||||||
Related Products
|
||||||
About
Harness the power of AI to find the answers to your questions from your documents. We can search for relevant documents without perfect keyword match, summarize takeaways from the document specific to your question, and extract key information from the document. Ask questions from your documents in a conversational way. Don't settle for basic keyword search. We searches all your company’s documents to give your teams the answers they need to keep running. Generate a shareable link and share it with your employees or embed Corpora chatbot on your website. People can use your sharing link to ask questions from your uploaded PDFs. Data comes from many sources. So we've built connectors to connect to your data sources such as Salesforce, Slack and many more. Corpora turns your entire data into one intelligent knowledge base.
|
About
When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies searching for a powerful AI chat solution for their documents
|
Audience
Agents and contact centers interested in an artificial intelligence and machine learning solution to resolve customer issues
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$5 per month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCorpora
www.askcorpora.com
|
Company InformationVerizon
Founded: 1983
United States
www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Gmail
Microsoft Teams
Salesforce
Slack
Zendesk
Zoho CRM
|
||||||
|
|
|