Copilot DataCopilot Data Almund
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Related Products
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About
Copilot Data is an AI-powered productivity tool that integrates with Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams. It enhances user productivity by providing intelligent assistance for document creation, data analysis, presentation design, email management, and meeting organization. By leveraging large language models, Copilot Data automates and streamlines workflows, ensuring enterprise-grade security and compliance, and helping businesses operate more efficiently.
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About
Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Copilot Data is meant for businesses and professionals using Microsoft 365 applications. It's ideal for sales teams, marketing professionals, data analysts, project managers, administrative staff, and enterprise organizations seeking to enhance productivity, streamline workflows, and improve decision-making through AI-powered assistance.
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Audience
Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0.0060 per agent minutes
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCopilot Data Almund
Founded: 2024
United Kingdom
copilotdata.io
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Company InformationOperata
Founded: 2017
United States
operata.com
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Categories |
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Integrations
Amazon Lex
Not Supported
Amilia SmartRec™
Not Supported
Avaamo
Not Supported
Bland AI
Not Supported
Boost.ai
Not Supported
Calabrio ONE
Not Supported
CallMiner Eureka
Not Supported
Cresta
Not Supported
ElevenLabs
Not Supported
Generative Studio X by OneReach.ai
Not Supported
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Integrations
Amazon Lex
Supported
Amilia SmartRec™
Supported
Avaamo
Supported
Bland AI
Supported
Boost.ai
Supported
Calabrio ONE
Supported
CallMiner Eureka
Supported
Cresta
Supported
ElevenLabs
Supported
Generative Studio X by OneReach.ai
Supported
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