+
+

Related Products

  • New Relic
    2,941 Ratings
    Visit Website
  • Code-Cube.io
    7 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • UptimeRobot
    880 Ratings
    Visit Website
  • Uptime.com
    479 Ratings
    Visit Website
  • TrafficGuard
    89 Ratings
    Visit Website
  • Flagsmith
    43 Ratings
    Visit Website
  • TinyPNG
    72 Ratings
    Visit Website
  • Centrex Software
    18 Ratings
    Visit Website
  • GetResponse
    1,801 Ratings
    Visit Website

About

Our data scientists use homegrown tech—and not third-party tools—to deliver results. Owns the CRO process and your revenue outcome. Digs up anomalies and behavioral gaps on your site. World’s first email marketing platform that puts revenue above everything else - combined with ecommerce conversion experts who take ownership of results. We help you personalize the email copy for every user - based on their preferences and how they’ve engaged with your business. Send emails when your customers are most likely to open them: not based on their location or the timezone - but on actual behavioral data (how they’ve engaged emails in the past). With Engage, email workflows are actively monitored and optimized at every stage by conversion experts. Segment customers based on where your customers are in their shopping journey - and send them only super-relevant emails.

About

Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking an eCommerce and consulting platform

Audience

Marketers, product managers, and UX designers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.8 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • It is easy to use and the recordings were eye-opening! We would show recordings of users struggling with certain aspect of our large site to committee members, and everyone was amazed. We use those results to not only implement need change, but visual proof to justify those changes.
  • Hotjar has an easy to use interface and simple integration with other apps. The ability to gather feedbacks and surveys.
  • The heatmaps and recordings are user-friendly, meaning that everyone can understand what they're seeing without advanced training. The feedback and survey tools are extremely reliable and feature-rich too. Implementation is super-easy.
  • Hotjar provides an easy way to see the views and interaction your website are getting. Even with being a "numbers person" I still enjoy this platform and how it makes it so easy to view the data provided. It helps my team and I understand what things need to stay the same on our website and what changes need to be made.
  • Hotjar offers best of the class visual analytics through heat map. it is a great tool to study the user behaviour of your visitors and helps in deciding and placing the call to action buttons on the most interacted section of the page. The integration part is very easy for most of the website and one bonus with it- doesn't affect the page loading time.

Cons

  • None that I can think of - it has done so much for us in a short time.
  • Reports are helpful but required more option for customization
  • It would be great to see the data in real time, perhaps even for recordings. The tool satisfies our needs to full extent nonetheless.
  • So far I haven't found any cons, but I am newer to the platform.
  • It is one of the best and easy to use virtual analytics. No Cons.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ConvertCart
Founded: 2014
United States
www.convertcart.com

Company Information

Hotjar
Founded: 2014
Malta
www.hotjar.com

Alternatives

Alternatives

Extellio

Extellio

Extellio International AB

Categories

AB Testing Supported
Web Analytics Supported
Website Monitoring Supported

Categories

Customer Feedback Supported
Customer Retention Supported
Heatmap Supported
Session Replay Supported
Survey Supported
Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported
Web Analytics Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Not Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Not Supported

Website Monitoring Features

Availability Testing Not Supported
Event Logs Not Supported
Event-Based Notifications Not Supported
FTP Monitoring Not Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Not Supported
Transaction Monitoring Not Supported
Uptime Reporting Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Supported
Surveys Not Supported
User Testing Tools Supported
Video Feedback Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Not Supported
Customer Profiles Not Supported
Data Import / Export Not Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Not Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Supported
Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

AI Agent Builder Not Supported
Beam AI Not Supported
Canopy Not Supported
Clym Not Supported
Desktop.com Not Supported
Hello Customer Not Supported
Hostinger Website Builder Not Supported
Magento Not Supported
Phonesites Not Supported
PrestaShop Not Supported
QuickSilk Not Supported
Rippling Not Supported
SITE123 Not Supported
Shopify Not Supported
Sourcetable Not Supported
Squarespace Not Supported
Stackpile Not Supported
Stackreaction Not Supported
Webflow Not Supported
huminos Not Supported

Integrations

AI Agent Builder Supported
Beam AI Supported
Canopy Supported
Clym Supported
Desktop.com Supported
Hello Customer Supported
Hostinger Website Builder Supported
Magento Supported
Phonesites Supported
PrestaShop Supported
QuickSilk Supported
Rippling Supported
SITE123 Supported
Shopify Supported
Sourcetable Supported
Squarespace Supported
Stackpile Supported
Stackreaction Supported
Webflow Supported
huminos Supported
Claim ConvertCart and update features and information
Claim ConvertCart and update features and information
Claim Hotjar and update features and information
Claim Hotjar and update features and information