Console vs. Wrangle Comparison


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About Console is an AI-native ITSM and agent platform that centralizes employee requests, automates repetitive workflows, and executes tasks across a company’s existing tools. Employees submit requests through channels like Slack, Teams or Google chat, which flow into a unified inbox where they are categorized, routed, and prioritized. From there, Console uses knowledge base content to answer common questions and playbooks to take action on requests, including multi-step workflows with approvals and integrations into systems like identity providers and SaaS apps. Rather than just tracking tickets, Console is designed to resolve them end-to-end by combining request intake, automation, and execution in a single system.	About Manage processes and approvals in Slack or email. Kick off processes from 1500+ of the apps you use every day. If you can whiteboard it, you can Wrangle it. Collaborate with colleagues to map your processes where everyone can see them. Anyone can use Wrangle's drag-and-drop workflow builder. Automatically trigger workflows, tasks, and approvals directly from Slack and email. We will notify the right person, at the right time, in the right order, with exactly what needs to be done. No more chasing down colleagues or wondering if if something was dropped. Connect the apps you use every day. Kick off workflows automatically from 1500+ apps and automatically update those same apps as your process progresses. Capture and track human to-do’s and add process tracking to your team's existing systems. Give super powers to your operations pros across every team. Automate any kind of approval or process.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT, HR, and Legal professionals	Audience For companies that need a solution that can maps automates, and track every work operation to know where work is getting stuck
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $46/agent/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Console Founded: 2023 www.console.com	Company Information Wranglesoft Founded: 2020 United States www.wrangle.io
Alternatives SysAid SysAid Technologies	Alternatives Pylon
Serval	Ravenna
Atera	SolarWinds Service Desk SolarWinds
HCL BigFix Service Management HCLSoftware	Serviceaide
Harmony View All	ServiceNow View All
Categories AI IT Agents Supported AI-Powered ITSM Tools Supported ITSM Supported	Categories AI Service Management (AISM) Supported AI-Powered ITSM Tools Supported Help Desk Supported Issue Tracking Supported IT Service Supported ITSM Supported

Integrations Slack Supported Addigy Supported Coda Supported Confluence Supported Fleet Supported Freshservice Supported HiBob Supported Iru Supported Jamf Now Supported Jira Supported Linear Supported Microsoft Teams Supported Notion Supported Okta Supported Opal Security Supported Workday HCM Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 16 Integrations	Integrations Slack Supported Addigy Not Supported Coda Not Supported Confluence Not Supported Fleet Not Supported Freshservice Not Supported HiBob Not Supported Iru Not Supported Jamf Now Not Supported Jira Not Supported Linear Not Supported Microsoft Teams Not Supported Notion Not Supported Okta Not Supported Opal Security Not Supported Workday HCM Not Supported Zapier Supported Zendesk Supported Show More Integrations View All 3 Integrations
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