Audience

IT, HR, and Legal professionals

About Console

Console is an AI-native ITSM and agent platform that centralizes employee requests, automates repetitive workflows, and executes tasks across a company’s existing tools. Employees submit requests through channels like Slack, Teams or Google chat, which flow into a unified inbox where they are categorized, routed, and prioritized. From there, Console uses knowledge base content to answer common questions and playbooks to take action on requests, including multi-step workflows with approvals and integrations into systems like identity providers and SaaS apps. Rather than just tracking tickets, Console is designed to resolve them end-to-end by combining request intake, automation, and execution in a single system.

Integrations

Ratings/Reviews

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Company Information

Console
Founded: 2023
www.console.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud

Console Frequently Asked Questions

Q: What kinds of users and organization types does Console work with?
Q: What languages does Console support in their product?
Q: What other applications or services does Console integrate with?

Console Product Features

ITSM

Change Management
Problem Management
Self Service Portal
Configuration Management
Dashboard
Incident Management
Availability Management
Contract/License Management
Release & Deployment Management
Asset Tracking
Project Management