ConnectWise ScreenConnect vs. NoMachine Comparison


ConnectWise ScreenConnect ConnectWise	NoMachine	+	+
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About ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.	About Go from your desktop to any NoMachine-enabled computer at the speed of light. Thanks to our NX technology, NoMachine is the fastest and highest quality remote desktop you have ever tried. Get to any computer in the world in just a few clicks! Take what's important where you go and share with who you want! NoMachine is your own personal server, private and secure. Did we say NoMachine is free? No strings attached. Don't feel limited. Enjoy live audio and video from your remote PC. Watch DVDs, the TV, Hulu or YouTube videos from wherever you are. Or render your animated models. Whether you are a work-from-home artist or mobile engineer, your favorite software is always with you. Your folders, drives and devices, travel across machines in a snap. Print a file located on the remote computer to a local printer. Or do the opposite. Plug in any device into the other desktop. Pendrives, scanners and all your disks are ready to use as if they were physically there.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience MSP, cloud, VAR, audio/visual, internal IT, and managed security providers	Audience Remote desktop software for everyone
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $27 per month Free - $0 One - $27 per month, single tech license Standard - $42 per month per concurrent tech Premium - $52 per month per concurrent tech Free Version Free Trial	Pricing FREE Pricing starts at: Free. Pricing information: 1 connection, free for personal use. More connections and more advanced tools are available in the Enterprise products. Pricing per server, starting from $44.50 per year. Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I use this a dozen or so times a year with IT support companies when they need control of my computer for trouble shooting. Always fast and easy to use. 1. The best feature of Connect Wise Control is the ability to manually control the screen resolution output while working on slow bandwidth connection. 2. The sessions are protected and secured. 3. The device remote controlling works smoothly without any jitter or lags in either video or audio. - The user interface is intuitive and easy to use. - It provides a stable and reliable connection from both end. - The connection time is quick, and the software is not heavy on processor while running. - The free version is a great tool to get started. - It is pretty easy to set up and use. - It is a very stable tool and does not put load on the system. The interface of the software is straightforward and easy to use that helps in organizing multiple clients at a time. It takes negligible to time to connect, and the connection is swift and reliable with no latency. The connection can be formed in a flexible manner via email or code. Cons No cons. Works like it's supposed to. Sometimes clients forget to click the allow the download, but that's not really a con of the product. 1. The only thing in which the tool lacks behind is the user interface of the tool, that is quite messy and unorganized. But UI plays a crucial role in user experience. - ConnectWise control is the perfect tool for reliable and fast remote access, and it provides what it claims. - There are some minor bugs, like the guest monitor does not work properly. The backward version of the agent is not supported. It does not have iOS or Android support.	Pros & Cons from Real Users Pros Its much faster, you can customize the codec and decoding features on both sides that permit to adapt to any hardware! Cons It seems a much more expensive rather than Anydesk, NoMachine allows 32 connections on business license, and Anydesk allows 20/500 in business license..
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ConnectWise Founded: 1982 United States screenconnect.connectwise.com/	Company Information NoMachine Founded: 2003 Luxembourg www.nomachine.com
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Categories Co-Browsing Customer Service Help Desk Meeting MSP Remote Desktop Remote Support Remote Video Support Remote Work Video Conferencing Web Conferencing	Categories Remote Desktop
Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Acronis Cyber Protect Asio by ConnectWise AuthPoint Cadence ConnectWise Automate ConnectWise PSA CyberFOX Password Manager CyberQP Datto RMM Delinea Cloud Access Controller Freshdesk ITBoost Leostream NinjaOne N‑able Passportal OpenText Core MDR Slaask Syncro ThreatLocker Zendesk Show More Integrations View All 20 Integrations	Integrations Acronis Cyber Protect Asio by ConnectWise AuthPoint Cadence ConnectWise Automate ConnectWise PSA CyberFOX Password Manager CyberQP Datto RMM Delinea Cloud Access Controller Freshdesk ITBoost Leostream NinjaOne N‑able Passportal OpenText Core MDR Slaask Syncro ThreatLocker Zendesk Show More Integrations View All 2 Integrations
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