ConnectWise RMM

ConnectWise RMM

ConnectWise
5.0 out of 5 stars
ConnectWise RMM ManageEngine RMM Central

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ConnectWise RMM:

About

Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.
ManageEngine RMM Central:

About

RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central's holistic approach ensures that resources and efforts are minimized, and return on investment is maximized. Detect and deploy missing patches, restrict user access, enforce security policies, and customize configurations to each customer's network requirements. Automate the network discovery process from RMM software with robust features like Active Directory, Layer 2 mapping, subnet scanning, etc aimed at making the process simpler, less time-consuming, and more effective. Businesses operating in the IT landscape rely on their networks. But networks are complex and predisposed to constant evolution, and technological advancements only seem to increase their convolution.
ConnectWise RMM:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ManageEngine RMM Central:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ConnectWise RMM:

Audience

MSPs
ManageEngine RMM Central:

Audience

MSPs that need an RMM solution wanting to improve thier operations
ConnectWise RMM:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
ManageEngine RMM Central:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
ConnectWise RMM:

API

Offers API Not Supported
ManageEngine RMM Central:

API

Offers API Not Supported
ConnectWise RMM:

Screenshots and Videos

ManageEngine RMM Central:

Screenshots and Videos

ConnectWise RMM:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ManageEngine RMM Central:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ConnectWise RMM:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
ManageEngine RMM Central:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ConnectWise RMM:

Pros & Cons from Real Users

Pros

  • Helps us manage and monitor our sophisticated network set up. Staying on top of network and device happenings before ConnectWise Command was a tough task.

Cons

  • None so far. ConnectWise Command does everything we've needed it to so far.
ConnectWise RMM:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ManageEngine RMM Central:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ConnectWise RMM:

Company Information

ConnectWise
Founded: 1982
United States
www.connectwise.com/platform/unified-management/rmm
ManageEngine RMM Central:

Company Information

Zoho
Founded: 1996
India
www.manageengine.com/remote-monitoring-management/
ConnectWise RMM:

Alternatives

NinjaOne

NinjaOne

4.7 out of 5 stars
ManageEngine RMM Central:

Alternatives

MSP360 RMM

MSP360 RMM

MSP360
4.8 out of 5 stars
ConnectWise RMM:
SuperOps

SuperOps

4.5 out of 5 stars
ManageEngine RMM Central:
Auvik

Auvik

Auvik Networks
4.5 out of 5 stars
ConnectWise RMM:
Splashtop Autonomous Endpoint Management

Splashtop Autonomous Endpoint Management

Splashtop
4.7 out of 5 stars
ManageEngine RMM Central:
ManageEngine OpManager

ManageEngine OpManager

ManageEngine
4.9 out of 5 stars
ConnectWise RMM:
ConnectWise Automate

ConnectWise Automate

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4.5 out of 5 stars
ManageEngine RMM Central:
NMIS

NMIS

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5.0 out of 5 stars
ConnectWise RMM:
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4.8 out of 5 stars
ManageEngine RMM Central:
ConnectWise RMM:

Categories

IT Management Supported
IT Service Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
RMM Supported
System Monitoring Supported
ManageEngine RMM Central:

Categories

MSP Supported
Network Discovery Supported
RMM Supported
ConnectWise RMM:

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Supported
Ticket Management Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Not Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported
ManageEngine RMM Central:

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported
ConnectWise RMM:

Integrations

Acronis Cyber Protect Cloud Supported
Acronis Automation Supported
Asio by ConnectWise Supported
Autotask PSA Supported
BrightGauge Supported
ConnectWise PSA Supported
CyberFOX AutoElevate Supported
DataLakeHouse.io Supported
HaloPSA Supported
Heimdal Endpoint Detection and Response (EDR) Supported
IBM MaaS360 Supported
IT Portal Supported
Liongard Supported
Motileo Supported
N‑able Passportal Supported
OpenText Core Endpoint Protection Supported
ScalePad Lifecycle Manager Supported
Scopable Supported
Setyl Supported
SuperIT Supported
ManageEngine RMM Central:

Integrations

Acronis Cyber Protect Cloud Not Supported
Acronis Automation Not Supported
Asio by ConnectWise Not Supported
Autotask PSA Not Supported
BrightGauge Not Supported
ConnectWise PSA Not Supported
CyberFOX AutoElevate Not Supported
DataLakeHouse.io Not Supported
HaloPSA Not Supported
Heimdal Endpoint Detection and Response (EDR) Not Supported
IBM MaaS360 Not Supported
IT Portal Not Supported
Liongard Not Supported
Motileo Not Supported
N‑able Passportal Not Supported
OpenText Core Endpoint Protection Not Supported
ScalePad Lifecycle Manager Not Supported
Scopable Not Supported
Setyl Not Supported
SuperIT Not Supported
ConnectWise RMM:
Claim ConnectWise RMM and update features and information
Claim ConnectWise RMM and update features and information
ManageEngine RMM Central:
Claim ManageEngine RMM Central and update features and information
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