Inboxful

Inboxful

Bokha
+
+

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About

CommentGuard is an AI-powered moderation tool for Facebook & Instagram comments. It centralizes all comments from posts and ads into a single inbox, allowing users to effortlessly like, hide, delete, block, or reply. Key features include real-time AI-moderation, AI-generated responses (based on uploaded company information), AI intent detection, saved replies, and auto-replies. The software can detect and hide offensive comments, spam, and unwanted content in multiple languages. It also supports collaboration with team members without sharing login credentials, ensuring secure and efficient comment management.

About

Inboxful is a cloud-based customer service workspace for teams handling Arabic- and English-language enquiries across social messaging channels. It brings WhatsApp, Facebook Messenger and Instagram conversations together with customer history, service cases, callbacks and reports. Agents can take responsibility for individual conversations, while departments manage assigned cases. Teams can add internal notes, apply labels and export reports. Professional and Contact Center plans add routing, workflows and a knowledge base, as well as AI-generated draft replies for human review. Contact Center can include approved-answer chatbot replies, configured read-only ERP lookups and a Grandstream UCM hotline connector after site assessment. Inboxful runs in desktop and mobile browsers; activating channels depends on customer account permissions and testing, and the in-app phone requires configuration and trial calls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a Facebook and Instagram comment moderation solution

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$80 per month
Plans start at $80 per month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CommentGuard
Founded: 2024
United Kingdom
commentguard.io

Company Information

Bokha
Egypt
inboxful.net

Alternatives

Zaptroll

Zaptroll

Gravity Goals

Alternatives

AddResponse

AddResponse

Teknikforce
Perspective API

Perspective API

Perspective

Categories

Content Moderation Supported

Categories

Customer Service Supported

Content Moderation Features

Artificial Intelligence Not Supported
Audio Moderation Not Supported
Brand Moderation Not Supported
Comment Moderation Supported
Customizable Filters Not Supported
Image Moderation Not Supported
Moderation by Humans Not Supported
Reporting / Analytics Not Supported
Social Media Moderation Supported
User-Generated Content (UGC) Moderation Not Supported
Video Moderation Not Supported

Integrations

Instagram Supported
Facebook Supported
Facebook Messenger Not Supported
WhatsApp Not Supported

Integrations

Instagram Supported
Facebook Not Supported
Facebook Messenger Supported
WhatsApp Supported
Claim CommentGuard and update features and information
Claim CommentGuard and update features and information
Claim Inboxful and update features and information
Claim Inboxful and update features and information