Comm-Trac vs. CommPeak Comparison


Comm-Trac Environmental Data Management	CommPeak	+	+
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About Manage all your Environmental, Health and Safety data, documents, regulations compliance procedures, deadlines and tasks with Comm-Trac™ commitment tracking software from EDM. Now you can get ahead of the compliance curve, and stay ahead once and for all, with Comm-Trac™. Whether you operate a small business or are part of a global operation, there is a Comm-Trac™ product to fit your level of complexity and budget. Click the buttons on this page to learn more about Comm-Trac™ products. You can also use Comm-Trac to manage training programs, equipment and facilities maintenance schedules, tax compliance, and many other applications unique to your business. With Comm-Trac™ and its customizable features, the sky is the limit! If you run a small operation and EHS compliance is a constant challenge Comm-Trac™ Basic can help you organize your requirements, set up a "compliance dashboard", manage documents and establish an automated reminder system.	About CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results. Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers. With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live support
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and organizations looking for a software solutio to manage all environmental, health and safety data	Audience Organizations of all sizes that need Predictive Dialer, VoIP, PBX, SMS and messaging service
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $75 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Environmental Data Management Founded: 1998 United States www.edm-usa.com/products/	Company Information CommPeak Founded: 2012 Hong Kong www.commpeak.com
Alternatives CommTrac TOS TBA Group	Alternatives Teliqon
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ServiceTrac	CallCenterHosting
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Categories Environmental Supported	Categories Auto Dialer Supported Business Phone Systems Supported Business VoIP Supported Call Center Infrastructure (CCI) Supported Cloud PBX Supported Predictive Dialer Supported Sales Dialers Supported SMS Marketing Supported
Show More Features Environmental Features Air Management Not Supported Auditing Supported Compliance Management Supported Document Management Supported Emissions Inventory Not Supported Hazardous Materials Control Not Supported Sustainability Management Not Supported Training Management Not Supported Waste Management Not Supported Water Management Not Supported	Show More Features Auto Dialer Features Call Center Management Not Supported Call Recording Not Supported Call Reporting Supported Call Scripting Not Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Not Supported Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Not Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Not Supported Virtual Call Center Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Not Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Not Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported Predictive Dialer Features Call Monitoring Supported Call Recording Not Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Not Supported FCC Compliance Not Supported FTC Compliance Not Supported Lead Capture Not Supported Lead Management Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported
Integrations Dynamics 365 Customer Service Not Supported FYNXT Not Supported HubSpot CRM Not Supported Intercom Not Supported LXCRM Not Supported LiveAgent Not Supported Pipedrive Not Supported Salesforce Not Supported Shopify Not Supported UTIP Not Supported Zapier Not Supported Zoho CRM Not Supported monday CRM Not Supported popcorn Not Supported Show More Integrations	Integrations Dynamics 365 Customer Service Supported FYNXT Supported HubSpot CRM Supported Intercom Supported LXCRM Supported LiveAgent Supported Pipedrive Supported Salesforce Supported Shopify Supported UTIP Supported Zapier Supported Zoho CRM Supported monday CRM Supported popcorn Supported Show More Integrations View All 14 Integrations
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