Audience

Healthcare administrators seeking a tool to enhance operational efficiency and improve stakeholder satisfaction

About ServiceTrac

ServiceTrac is a leader in providing tools and resources to help healthcare companies increase occupancy by reducing turnover and increasing referrals. With over 27 years of experience and more than 3.2 million completed surveys, ServiceTrac offers a comprehensive suite of business solutions designed to help healthcare providers maximize their operations. Their services include satisfaction research, marketing/customer engagement, compliance, business intelligence, and online reputation management. ServiceTrac's dynamic reporting tool, Survey Admin, provides actionable business intelligence, allowing users to ask questions and create powerful analyses with easy-to-use filters. The visual data presentation makes it easy to quickly interpret results, supporting decision-making and improving patient care and stakeholder satisfaction. ServiceTrac serves a diverse mix of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

ServiceTrac
Founded: 1996
United States
servicetrac.com

Videos and Screen Captures

ServiceTrac Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

ServiceTrac Frequently Asked Questions

Q: What kinds of users and organization types does ServiceTrac work with?
Q: What languages does ServiceTrac support in their product?
Q: What kind of support options does ServiceTrac offer?
Q: What type of training does ServiceTrac provide?

ServiceTrac Product Features

Assisted Living

Medical Records Not Supported
Building Maintenance Not Supported
Event / Activities Planning Not Supported
Care Planning Not Supported
Billing & Invoicing Not Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Not Supported
Scheduling Not Supported
Medication Tracking Not Supported
Work Order Management Not Supported
Incident Management Not Supported
Staff Management Not Supported
Resident Info Management Not Supported
Admissions Management Not Supported
New Resident Assessment Not Supported

Survey

Paper Survey Not Supported
Question Branching Not Supported
Data Analysis Tools Not Supported
Offline Response Collection Not Supported
Skip Logic Not Supported
Custom Survey URLs Not Supported
Site Intercept Survey Not Supported
Question Library Not Supported
Supports Audio / Images / Video Not Supported
Mobile Survey Not Supported
Email Marketing Not Supported