Audience

Healthcare administrators seeking a tool to enhance operational efficiency and improve stakeholder satisfaction

About ServiceTrac

ServiceTrac is a leader in providing tools and resources to help healthcare companies increase occupancy by reducing turnover and increasing referrals. With over 27 years of experience and more than 3.2 million completed surveys, ServiceTrac offers a comprehensive suite of business solutions designed to help healthcare providers maximize their operations. Their services include satisfaction research, marketing/customer engagement, compliance, business intelligence, and online reputation management. ServiceTrac's dynamic reporting tool, Survey Admin, provides actionable business intelligence, allowing users to ask questions and create powerful analyses with easy-to-use filters. The visual data presentation makes it easy to quickly interpret results, supporting decision-making and improving patient care and stakeholder satisfaction. ServiceTrac serves a diverse mix of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities.

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Integrations

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Company Information

ServiceTrac
Founded: 1996
United States
servicetrac.com

Videos and Screen Captures

ServiceTrac Screenshot 1
ServiceTrac Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

ServiceTrac Frequently Asked Questions

Q: What kinds of users and organization types does ServiceTrac work with?
Q: What languages does ServiceTrac support in their product?
Q: What kind of support options does ServiceTrac offer?
Q: What other applications or services does ServiceTrac integrate with?
Q: What type of training does ServiceTrac provide?

ServiceTrac Product Features

Assisted Living

Medical Records
Building Maintenance
Event / Activities Planning
Care Planning
Billing & Invoicing
Marketing / Lead Management
Meal / Nutrition Management
Scheduling
Medication Tracking
Work Order Management
Incident Management
Staff Management
Resident Info Management
Admissions Management
New Resident Assessment

Survey

Paper Survey
Question Branching
Data Analysis Tools
Offline Response Collection
Skip Logic
Custom Survey URLs
Site Intercept Survey
Question Library
Supports Audio / Images / Video
Mobile Survey
Email Marketing