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About

Our cloud-based content management, b2b eCommerce and back-office system provide a powerful tool kit you can access anywhere at any time. Simplify selling to business-to-business customers, with a powerful eCommerce platform that scales with your business. Manage your business from a single login, with visibility across your sales order processing. Improve satisfaction and deliver on time. Build on-brand web pages that convey the right message when you need it most, with a flexible drag and drop content management system. Email marketing that delivers. Create, send and track professional email marketing campaigns. Build brand awareness and grow sales. Comm is a single source of truth that allows you to manage your whole business. From order to cash, marketing and awareness, to stock and fulfillment. Comm takes care of it all. Ensure visibility over your order to cash cycle, and the flexibility to work remotely with a cloud-based back-office system.

About

CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results. Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers. With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live support

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a tool to unify their business to sell more products

Audience

Organizations of all sizes that need Predictive Dialer, VoIP, PBX, SMS and messaging service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250.00/month
Platform consists of a set up fee and ongoing monthly costs
Free Version Not Supported
Free Trial Not Supported

Pricing

$75 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Comgem
Founded: 2004
United Kingdom
www.comgem.com

Company Information

CommPeak
Founded: 2012
Hong Kong
www.commpeak.com

Alternatives

NCS xDSD

NCS xDSD

Numeric Computer Systems, Inc

Alternatives

Order Taker

Order Taker

OrderTaker
SalDist B2B eCommerce

SalDist B2B eCommerce

NOI Technologies

Categories

eCommerce Supported

Categories

Auto Dialer Supported
Business VoIP Supported
Cloud PBX Supported
Predictive Dialer Supported
Sales Dialers Supported
SMS Marketing Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Not Supported
Templates Supported

Auto Dialer Features

Call Center Management Not Supported
Call Recording Not Supported
Call Reporting Supported
Call Scripting Not Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Not Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Not Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Not Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

Dynamics 365 Customer Service Not Supported
FYNXT Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
LXCRM Not Supported
LiveAgent Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Shopify Not Supported
UTIP Not Supported
Zapier Not Supported
Zoho CRM Not Supported
monday CRM Not Supported
popcorn Not Supported

Integrations

Dynamics 365 Customer Service Supported
FYNXT Supported
HubSpot CRM Supported
Intercom Supported
LXCRM Supported
LiveAgent Supported
Pipedrive Supported
Salesforce Supported
Shopify Supported
UTIP Supported
Zapier Supported
Zoho CRM Supported
monday CRM Supported
popcorn Supported
Claim Comgem and update features and information
Claim Comgem and update features and information
Claim CommPeak and update features and information
Claim CommPeak and update features and information