Prodsight

Prodsight

Product Insight
+
+

Related Products

  • Fathom
    7,733 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Squaretalk
    294 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • Canditech
    110 Ratings
    Visit Website
  • Jobma
    278 Ratings
    Visit Website
  • Sogolytics
    870 Ratings
    Visit Website
  • Intermedia Unite
    1,628 Ratings
    Visit Website
  • KORONA POS
    228 Ratings
    Visit Website

About

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days. What types of data does Collectif analyze? support tickets, feedback, interviews, sales calls, reviews, deal reasons, churns reasons. How does it work? Connect the tools used across your company or upload interviews. Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4. Quickly discover issues and opportunities, or even easier — ask your data questions!

About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days

Audience

Leaders and managers of support, success, product and CX

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€399/month
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Collectif
Poland
collectif.ai

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Alternatives

Alternatives

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Google Business Profile
Trustpilot
Typeform
Zapier
Zendesk
Delighted
Formsite
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Intercom
Jotform
Retently
SatisMeter
Segment
Slack
Tripadvisor
TrustRadius
Wufoo
Yelp

Integrations

Google Business Profile
Trustpilot
Typeform
Zapier
Zendesk
Delighted
Formsite
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Intercom
Jotform
Retently
SatisMeter
Segment
Slack
Tripadvisor
TrustRadius
Wufoo
Yelp
Claim Collectif and update features and information
Claim Collectif and update features and information
Claim Prodsight and update features and information
Claim Prodsight and update features and information