ProdsightProduct Insight
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Related Products
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About
Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze?
support tickets,
feedback,
interviews,
sales calls,
reviews,
deal reasons,
churns reasons.
How does it work?
Connect the tools used across your company or upload interviews.
Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4.
Quickly discover issues and opportunities, or even easier — ask your data questions!
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About
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days
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Audience
Leaders and managers of support, success, product and CX
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
€399/month
Free Version
Free Trial
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Pricing
$100 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCollectif
Poland
collectif.ai
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Company InformationProduct Insight
Founded: 2017
United Kingdom
prodsight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Google Business Profile
Trustpilot
Typeform
Zapier
Zendesk
Delighted
Formsite
Google Chrome
HubSpot CRM
HubSpot Customer Platform
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Integrations
Google Business Profile
Trustpilot
Typeform
Zapier
Zendesk
Delighted
Formsite
Google Chrome
HubSpot CRM
HubSpot Customer Platform
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