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About

Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.

About

Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses in Mexico and Latin America that sell and support customers over WhatsApp and Instagram.

Audience

Businesses and stores requiring a solution to increase sales and manage support effortlessly

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Colibly
Mexico
colibly.com

Company Information

DelightChat
India
www.delightchat.io

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Categories

AI CRM Supported

Categories

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Not Supported
Gmail Not Supported
Shopify Not Supported
Telegram Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Supported
Gmail Supported
Shopify Supported
Telegram Not Supported
Claim Colibly and update features and information
Claim Colibly and update features and information
Claim DelightChat and update features and information
Claim DelightChat and update features and information