Moobidesk

Moobidesk

Maven Lab
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+

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About

Cognipharma's HCP Engagement Platform is a SaaS solution designed for pharmaceutical companies aiming to enhance their omnichannel strategies and foster high-value interactions with healthcare professionals. The platform offers seamless integration with CRMs such as Veeva, IQVIA OCE, Salesforce, or custom systems, ensuring centralized management of customer data. Key features include real-time HCP registration and validation, providing immediate access to content through single sign-on and verification against public databases or existing CRM records. The platform also emphasizes consent and preferences management, enabling the progressive capture of channel and content preferences to align communications with HCPs' expectations. By delivering deep personalization of content and channel interactions, Cognipharma's solution aims to improve marketing and sales KPIs, offering insights into customer journeys across channels and identifying optimal re-engagement strategies.

About

Designed to help businesses deliver a seamless and immersive customer experience through a unified platform. Serving a broad range of industries including insurance, banking, retail, telecommunications, technology and more. We are in a rapidly moving and highly interconnected world, where your target audience are using their most preferred and convenient communication channel to get in touch with you. During the engagement, they expect you to not only know them well but your response time to be almost immediate. Moobidesk connects all essential communication channels on a single platform. Combining Artificial Intelligence and Machine Learning, we make it fast and easy for you to handle sales and customer support by automating your entire customer engagement. Logging a case ticket or storing chat histories into your CRM is also seamless, with ready-made APIs to be integrated into your systems quickly and efficiently.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pharmaceutical companies in search of a solution to streamline their omnichannel strategies and foster interactions with healthcare professionals

Audience

Enterprises searching for a customer engagement solution to provide their clients with a seamless and immersive customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$68 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cognipharma
Founded: 2016
Portugal
www.cognipharma.com/hcp-engagement-platform/

Company Information

Maven Lab
Founded: 2006
Singapore
www.moobidesk.com

Alternatives

Alternatives

Ignatiuz HelpDesk

Ignatiuz HelpDesk

Ignatiuz Software
ACMA Engage

ACMA Engage

Accreditation Council for Medical Affairs (ACMA)

Categories

Categories

Integrations

Facebook
Google Cloud Security Command Center
IQVIA
Instagram
Salesforce
Telegram
Veeva CRM
WeChat
WhatsApp
X (Twitter)

Integrations

Facebook
Google Cloud Security Command Center
IQVIA
Instagram
Salesforce
Telegram
Veeva CRM
WeChat
WhatsApp
X (Twitter)
Claim Cognipharma and update features and information
Claim Cognipharma and update features and information
Claim Moobidesk and update features and information
Claim Moobidesk and update features and information