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About

Classify customer interactions, extract info from text or images, identify and count objects in images or video, or even transcribe audio. Just follow a few easy steps to train a custom model or use our pre-trained AI models ready to use. Connect any app or program to your AI models using an API-ready service, or use our add-ons for Excel or Google Sheets. Train and predict from text, image/video or audio. Full native support for Spanish, Portuguese and English. Add intention recognition to your conversations, detect emotions or let your bot reply from a question-answering system built using Cogniflow. Support tickets could be automatically classified from email. Reply and solve your customer problems better and faster. Transcribe your client calls to check for compliance, identify sentiment and highlight key parts of the conversation.

About

Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a Business Intelligence platform to boost their productivity

Audience

Customer experience platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$40 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cogniflow
Founded: 2021
United States
www.cogniflow.ai/

Company Information

Keepcon
Founded: 2008
Argentina
keepcon.com/en/

Alternatives

Alternatives

UniScribe

UniScribe

VanCode LLC

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Bubble
Google Sheets
Microsoft Excel
Rivery
Zapier

Integrations

Bubble
Google Sheets
Microsoft Excel
Rivery
Zapier
Claim Cogniflow and update features and information
Claim Cogniflow and update features and information
Claim Keepcon and update features and information
Claim Keepcon and update features and information