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About
Classify customer interactions, extract info from text or images, identify and count objects in images or video, or even transcribe audio. Just follow a few easy steps to train a custom model or use our pre-trained AI models ready to use. Connect any app or program to your AI models using an API-ready service, or use our add-ons for Excel or Google Sheets. Train and predict from text, image/video or audio. Full native support for Spanish, Portuguese and English. Add intention recognition to your conversations, detect emotions or let your bot reply from a question-answering system built using Cogniflow. Support tickets could be automatically classified from email. Reply and solve your customer problems better and faster. Transcribe your client calls to check for compliance, identify sentiment and highlight key parts of the conversation.
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About
Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a Business Intelligence platform to boost their productivity
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Audience
Customer experience platform for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$40 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCogniflow
Founded: 2021
United States
www.cogniflow.ai/
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Company InformationKeepcon
Founded: 2008
Argentina
keepcon.com/en/
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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