Amazon Transcribe
Amazon Transcribe makes it easy for developers to add speech to text capabilities to their applications. Audio data is virtually impossible for computers to search and analyze. Therefore, recorded speech needs to be converted to text before it can be used in applications. Historically, customers had to work with transcription providers that required them to sign expensive contracts and were hard to integrate into their technology stacks to accomplish this task. Many of these providers use outdated technology that does not adapt well to different scenarios, like low-fidelity phone audio common in contact centers, which results in poor accuracy. Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, automate subtitling, and generate metadata for media assets to create a fully searchable archive.
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Amazon Rekognition
Amazon Rekognition makes it easy to add image and video analysis to your applications using proven, highly scalable, deep learning technology that requires no machine learning expertise to use. With Amazon Rekognition, you can identify objects, people, text, scenes, and activities in images and videos, as well as detect any inappropriate content. Amazon Rekognition also provides highly accurate facial analysis and facial search capabilities that you can use to detect, analyze, and compare faces for a wide variety of user verification, people counting, and public safety use cases.
With Amazon Rekognition Custom Labels, you can identify the objects and scenes in images that are specific to your business needs. For example, you can build a model to classify specific machine parts on your assembly line or to detect unhealthy plants. Amazon Rekognition Custom Labels takes care of the heavy lifting of model development for you, so no machine learning experience is required.
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Fireflies.ai
Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce.
Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them.
Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously.
Collaborate: Add comments & flag important moments on calls for teammates to easily review.
Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.
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Google Cloud Vision AI
Derive insights from your images in the cloud or at the edge with AutoML Vision or use pre-trained Vision API models to detect emotion, understand text, and more. Google Cloud offers two computer vision products that use machine learning to help you understand your images with industry-leading prediction accuracy. Automate the training of your own custom machine learning models. Simply upload images and train custom image models with AutoML Vision’s easy-to-use graphical interface; optimize your models for accuracy, latency, and size; and export them to your application in the cloud, or to an array of devices at the edge. Google Cloud’s Vision API offers powerful pre-trained machine learning models through REST and RPC APIs. Assign labels to images and quickly classify them into millions of predefined categories. Detect objects and faces, read printed and handwritten text, and build valuable metadata into your image catalog.
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