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About

Coalesce360 helps organizations replace disconnected CRM, PSA, help desk, reporting, and change tracking tools with one unified business operations platform. Built for B2B teams that need visibility across sales, delivery, customer work, support tickets, analytics, and production change governance, Coalesce360 gives leadership a single operating view from opportunity through delivery and support.

About

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any organization that needs to manage their sales, customers, Service Delivery (customer requests), and Help tickets.

Audience

MSPs and IT departments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$17/month/user
Free Version
Free Trial

Pricing

$79
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Coalesce360
Founded: 2025
United States
coalesce360.solutions

Company Information

DeskDay
Founded: 2021
United States
deskday.com

Alternatives

CMAP

CMAP

CMap Software

Alternatives

ServiceDesk Plus MSP

ServiceDesk Plus MSP

ManageEngine
Kaseya BMS

Kaseya BMS

Kaseya
Coalesce

Coalesce

Coalesce.io
Kaseya BMS

Kaseya BMS

Kaseya

Categories

Categories

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Integrations

Hudu
Level
N-able N‑central
NinjaOne
N‑able N-sight RMM
QuickBooks Enterprise

Integrations

Hudu
Level
N-able N‑central
NinjaOne
N‑able N-sight RMM
QuickBooks Enterprise
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Claim Coalesce360 and update features and information
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